GE Dishwasher EDW2020 User Manual

GE Appliances  
Owner’s Manual  
EDW2020  
EDW2030  
EDW2050  
EDW2060  
GSD5110  
GSD5112  
GSD5120  
GSD5122  
GSD5130  
GSD5132  
GSD5114  
GSD5124  
GSD5134  
GSD5310  
GSD5320  
GSD5330  
GSD5350  
GSD5360  
®
GE Answer Center 800.626.2000  
Part No. 165D4700P201 Pub. No. 49-5875 12-99 JR  
 
Safety Information . . . . . .4–7  
SyeIfrmation  
GE & You,  
A Service Partnership.  
Ask any GE appliance owner and they will  
tell you we stand behind our products with  
unmatched quality service. However, did  
you know that most questions result from  
simple problems that you can easily fix  
yourself in just a few minutes? This  
Owner’s Manual can tell you how.  
Operating Instructions  
OepagIructions  
Control Panel and  
Settings . . . . . . . . . . . . . . .8–11  
Read this Manual  
Using the Dishwasher . . .12–13  
Loading the Racks . . . . . .14–16  
Optional Accessories . . . . . . .17  
Care and Cleaning . . . . . . . . .18  
Inside you will find many  
helpful hints on how to use  
and maintain your dishwasher  
properly. Just a little preventive  
care on your part can save you a  
great deal of time and money  
over the life of your dishwasher.  
Troubleshooting Tips  
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Review the Section  
on Troubleshooting  
Tips  
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Before You  
Call For Service . . . . . . . . 19–23  
You’ll find many answers to  
common problems here.  
If you review our chart of  
Troubleshooting Tips first,  
you may not need to call for  
service at all.    
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Customer Service  
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Product Registration . . . . .29–30  
Warranty . . . . . . . . . . . . . . . .31  
If You Need Service  
If you do need service, you can  
relax knowing help is only a  
phone call away. A list of toll-free  
customer service numbers is  
included in the back section.  
Or you can always call the  
GE Answer Center®at  
Service Telephone  
Numbers . . . . . . . . . .Back Cover  
800.626.2000, 24 hours a day,  
7 days a week.  
3
 
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
For your safety, the information in this manual must be  
followed to minimize the risk of fire, explosion, electric  
shock, or to prevent property damage, personal injury,  
or loss of life.  
SeyIfrmation  
WATER HEATER SAFETY  
Under certain conditions hydrogen gas may be produced in  
a water heater that has not been used for two weeks or  
more. HYDROGEN GAS IS EXPLOSIVE.  
If the hot water has not been used for two weeks or more, prevent  
the possibility of damage or injury by turning on all hot water  
faucets and allow them to run for several minutes. Do this before  
using any electrical appliance which is connected to the hot water  
system. This simple procedure will allow any built-up hydrogen gas  
to escape. Since the gas is flammable, do not smoke or use an open  
flame or appliance during this process.  
OpeagIructions  
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SyeIfrmation  
Use this appliance only for its intended purpose as  
described in this Owner’s Manual.  
PROPER INSTALLATION  
AND MAINTENANCE  
This dishwasher must be properly installed and located in  
accordance with the Installation Instructions before it is  
used. If you did not receive an Installation Instructions  
sheet with your dishwasher, you can receive one by calling  
OepagIructions  
®
us toll-free at the GE Answer Center , 800.626.2000.  
Connect to a grounded  
metal, permanent wiring  
system; or run an equipment-  
grounding conductor with  
the circuit conductors and  
connect to the equipment-  
grounding terminal or lead  
of the appliance.  
Dispose of discarded  
appliances and shipping or  
packing material properly.  
Do not attempt to repair  
or replace any part of your  
dishwasher unless it is  
specifically recommended  
in this manual. All other  
servicing should be referred  
to a qualified technician.  
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Improper connection of  
the equipment-grounding  
conductor can result in a risk  
of electric shock. Check with  
a qualified electrician or  
service representative if  
you are in doubt whether  
the appliance is properly  
grounded.  
To minimize the possibility of  
electric shock, disconnect this  
appliance from the power  
supply before attempting any  
maintenance. NOTE: Turning  
the dishwasher off does not  
disconnect the appliance  
from the power supply.  
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We recommend having a  
qualified technician service  
your appliance.  
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5
 
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
SeyIfrmation  
DO NOT…  
Do not tamper with controls.  
Do not allow children to  
play inside, on or with this  
appliance or any discarded  
appliance.  
Do not abuse, sit on, or stand  
on the door or dish rack of  
the dishwasher.  
Do not discard a dishwasher  
without first removing the  
door of the washing  
compartment.  
Do not store or use  
combustible materials,  
gasoline or other flammable  
vapors and liquids in the  
vicinity of this or any other  
appliance.  
OpeagIructions  
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6
 
SyeIfrmation  
WHEN USING YOUR DISHWASHER  
Use only powder, tabs,  
liquid detergents or rinse  
agents recommended for use  
in a dishwasher and keep  
them out of the reach of  
children. Cascade®  
Automatic Dishwashing  
Detergent has been approved  
for use in all GE dishwashers.  
Non-Dishware Items: Do not  
wash items such as electronic  
air cleaner filters, furnace  
filters and paint brushes in  
your dishwasher. Damage to  
dishwasher and discoloration  
or staining of dishwasher  
may result.  
OepagIructions  
Do not touch the heating  
element during or  
immediately after use.  
Locate sharp items so that  
they are not likely to damage  
the door seal.  
Do not operate your  
dishwasher unless all  
enclosure panels are properly  
in place.  
Load sharp knives with the  
handles up to reduce the risk  
of cut-type injuries.  
Do not wash plastic items  
unless marked dishwasher  
safe or the equivalent. For  
plastic items not so marked,  
check the manufacturer’s  
recommendations.  
Close supervision is necessary  
if this appliance is used by or  
near children.  
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Load light, plastic items  
so they will not become  
dislodged and drop to the  
bottom of the dishwasher—  
they might come into contact  
with the heating element and  
be damaged.  
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Read and follow this  
Safety Information carefully.  
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SAVE THESE INSTRUCTIONS  
7
 
About the dishwasher control panel.  
You can locate your model number on the tub wall just inside the door.  
Throughout this manual, features and appearance may vary from your model.  
LOAD SELECTIONS  
OPTIONS  
CLEAN  
SeyIfrmation  
4
2
4
8
START  
RESET  
POTS  
& PANS  
LIGHT  
CHINA  
RINSE HI TEMP HI TEMP HEATED  
LOCK  
DELAY  
NORMAL  
WASH CRYSTAL ONLY  
RINSE  
WASH  
DRY  
(2 TIMES)  
START  
1
2
3
Control Settings  
1
Load Selections  
The light above the selected pad will be ON to indicate which LOAD SELECTION has been selected.  
POTS & PANS For heavily soiled dishes or cookware with dried-on or baked-on soils. Everyday  
dishes may be included. This cycle will not remove burned-on foods.  
NORMAL For loads of everyday dishes and glassware with medium soils.  
LIGHT WASH For dishes with light soils.  
OpeagIructions  
CHINA CRYSTAL For lightly soiled china and crystal.  
RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent with this cycle.  
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SyeIfrmation  
Options  
2
The light above the selected pad will be ON to indicate which OPTION has been selected.  
HI TEMP Turns on the heater in all postrinse and final rinse cycles to help prevent spotting  
RINSE on dishware. This option may be turned ON or OFF during the wash cycle.  
HI TEMP Energizes the heater to boost water temperature in all prewash and main wash fill  
WASH cycles. Recommended for use with heavily soiled dishes. Option may be turned ON  
or OFF during the wash cycle.  
HEATED DRY Shuts off the drying heat option. Dishes air dry naturally and energy is saved. You  
OepagIructions  
OFF  
can prop the door open after the CLEAN light illuminates.  
HEATED DRY Turns the heater on for fast drying. This cycle will extend the time to your wash  
ON  
cycle by 30 minutes. NOTE: Cannot be selected with RINSE ONLY cycle.  
LOCK When the LOCK pad is touched twice within 3 seconds, all pads become inoperative.  
You can lock the controls to prevent any selections from being made. Or you can lock the  
controls after you have started a cycle or selected DELAY START so the cycle or DELAY  
START is not interrupted.  
Children cannot accidentally start dishwasher by touching pads with this  
option selected.  
To unlock the dishwasher after it has been locked, touch the LOCK pad twice within  
3 seconds. The light above the LOCK pad will turn off.  
DELAY START You can delay the start of a wash cycle for up to 8 hours. Press the DELAY START  
pad to choose the number of hours you want to delay the start of the cycle. The  
machine will count down and start automatically at the correct time. Pressing the  
START/RESET button will cancel the DELAY START selection.  
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NOTE: If you forget to latch the door a reminder signal will beep until you do so.  
RESET To change a cycle after washing starts, touch the START/RESET pad to cancel  
the cycle. After water is pumped out and the motor stops, you can reprogram and  
restart the dishwasher. This will take approximately 90 seconds.  
Start  
3
Close and latch the door. Touch the START/RESET pad to begin the cycle. Water  
fill begins and approximately 40 seconds later the wash action begins.  
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NOTE: The dishwasher remembers your last cycle so you don’t have to reprogram  
each time. When the dishwasher is loaded and the door latch is in the locked  
position, the control panel lights will be ON and display the last settings you  
selected.  
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If you don’t want to change any of the settings, simply touch the START/RESET  
pad to begin the cycle.  
Also, if a power failure occurs, NORMAL and HEATED DRY will automatically be  
programmed. Make any new selections and touch the START/RESET pad to begin  
the cycle.  
Clean  
4
This light is illuminated when a wash cycle is complete. The light will stay ON  
until the door is opened.  
9
 
Flashing display lights.  
Lights  
What It Means  
What To Do  
This is normal.  
The START/RESET pad  
has been pressed.  
Allow the dishwasher to drain and  
reset before you start a new wash  
cycle.  
SeyIfrmation  
START  
RESET  
Control Error  
Control Error  
Press the START/RESET pad to turn  
off the beeper. If the CLEAN light  
continues to flash, call for service.  
CLEAN  
PLUS A  
BEEPING  
SOUND  
OpeagIructions  
Press the START/RESET pad to turn  
off the beeper and the dishwasher  
will attempt to reset. Then restart the  
wash cycle. If this error continues,  
call for service.  
NORMAL  
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PLUS A  
BEEPING  
SOUND  
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10  
 
SyeIfrmation  
About the dishwasher cycle sequence.  
You can locate your model number on the tub wall just inside the door.  
Throughout this manual, features and appearance may vary from your  
model.  
Cycle Sequence  
Water  
Time  
Cycles  
(approx.) (approx.)  
Cycle Sequence  
OepagIructions  
POTS & PANS 11.5 gal. 66 min.  
Prewash Prewash Prewash Main wash Postrinse Postrinse Final rinse  
Prewash Prewash Main wash Postrinse Postrinse Final rinse  
Prewash Main wash Postrinse Postrinse Final rinse  
Prewash Main wash Postrinse Postrinse Final rinse  
Rinse  
NORMAL  
9.9 gal. 58 min.  
8.3 gal. 52 min.  
LIGHT WASH  
CHINA CRYSTAL 8.3 gal. 36 min.  
RINSE ONLY 1.6 gal. 4 min.  
Drying Options:  
HEATED DRY ON. Available on all wash cycles except RINSE ONLY.  
Add approximately 30 minutes to the cycle.  
HEATED DRY OFF. Drying heater is turned off. Dishes dry  
naturally.  
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11  
 
Using the dishwasher.  
Check the Water Temperature  
The entering water must be at least 120°F. and not more than  
150°F., for effective cleaning and to prevent dish damage. Check  
the water temperature with a candy or meat thermometer. Turn on  
the hot water faucet nearest the dishwasher, place the thermometer  
in a glass and let the water run continuously into the glass until the  
temperature stops rising.  
SeyIfrmation  
Use Jet-Dry® Rinse Agent  
Jet-Dry® rinse agent removes spots and prevents new film build-up  
on your dishes, glasses, flatware, cookware and plastic.  
Fill the rinse agent dispenser  
until it reaches the bottom of lip  
inside the opening. Do not overfill  
the dispenser. Replace cap.  
OpeagIructions  
To check if rinse agent is needed,  
press the clear center of the fill cap  
2 or 3 times. If rinse agent fills the center of the fill cap, you have  
enough.  
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A full dispenser should last about one month.  
If rinse agent is spilled, wipe up the excess.  
Dish Preparation Prior to Loading  
No pre-rinsing of normal food soil is required.  
Scrape off hard soils, including bones, toothpicks, skins, and  
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seeds.  
Remove large quantities of any remaining food.  
Remove leafy vegetables, meat trimmings, and excessive amounts  
of grease or oil.  
Remove acidic food soils that can discolor stainless steel.  
Using the Dishwasher Door  
The door must be closed and locked into place to select a  
LOAD SELECTION or an OPTION.  
1
If the door is opened during a cycle and left open, the dishwasher  
2 will beep once every minute until the door is closed and latched  
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into place.  
12  
 
SyeIfrmation  
Proper Use of Detergent  
Use only detergent specifically made for use in dishwashers. Cascade®  
Automatic Dishwashing Detergent has been approved for use in all GE  
dishwashers. Keep your detergent fresh and dry. Don’t put detergent  
into the dispenser until you’re ready to wash dishes.  
You’ll find two detergent dispensers on the  
inside door of your dishwasher. All wash cycles  
OepagIructions  
require detergent in the main cup. Wash cycles  
Open cup  
with a pre-wash and a main wash will also use the  
open cup. The amount of detergent to use  
depends on whether your water is hard or soft.  
With hard water, fill the main cup and open  
Main cup  
cup completely. With soft water, fill both cups  
halfway. When using automatic dishwashing detergent tabs, simply  
place one tab in the main cup and close.  
Protect your dishes and dishwasher by contacting your water  
department and asking how hard your water is. Twelve or more grains  
is extremely hard water. A water softener is recommended. Without  
it, lime can build up in the water valve, which could stick while open  
and cause flooding. Too much detergent with soft water can cause a  
permanent cloudiness of glassware, called etching.  
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NOTE: To open detergent cup after it has  
been closed, unlatch the door. Press the  
START/RESET pad three times within two  
seconds and the detergent cup will release.  
You may also turn the detergent cup handle  
counter-clockwise until it releases. A snapping sound may be heard.  
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Forget to Add a Dish?  
A forgotten dish can be added any time before the main wash.  
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Push the door latch to the left.  
1
Do not open the door until the water spray action stops. Steam  
2 may rise out of the dishwasher.  
Add forgotten dishes.  
3
Close the door and push the latch to the far right.  
4
13  
 
Loading the dishwasher racks.  
For best dishwashing results, follow these loading guidelines. Features and  
appearance of racks and silverware baskets may vary from your model.  
Upper Rack  
The upper rack is for glasses, cups and saucers.  
Cups and glasses fit best along the sides. This is  
also a secure place for dishwasher-safe plastics.  
SeyIfrmation  
The cup shelf (on some models) may be placed  
in the up or down position to add flexibility.  
A wine glass holder (on some models) secures wine  
glasses at an angle for best washability. Because  
wine glasses come in various sizes, after loading,  
slowly push in the rack to make sure they will clear  
the top of the dishwasher.  
The upper rack is good for all kinds of odd-shaped  
utensils. Saucepans, mixing bowls and other items  
should be placed face down. Fold-down fingers  
(on some models) provide flexibility for  
extra-large and hard-to-fit items.  
OpeagIructions  
Secure larger dishwasher-safe plastics over two fingers  
when possible.  
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Make sure small plastic items are secure so they can’t fall  
onto the heater.  
Be sure that items do not protrude through the bottom of  
the rack and block rotation of the middle spray arm. This  
could result in poor wash performance for items in the  
upper rack.  
Check to make sure that tall items will not block rotation of  
the top wash arm.  
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The Wash Tower  
Keep the center area clear in the lower rack.  
The wash tower rises through the center of the lower  
rack during the wash and rinse portions of the cycle.  
The wash tower shoots water into the mid-level wash  
arm located under the upper rack. Blocking the  
wash tower could result in poor wash performance  
for items in the upper rack.  
Don’t block or load tall things next to the  
Wash Tower.  
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SyeIfrmation  
Lower Rack  
When loading the lower rack, do not load large platters or  
trays in the front right corner. They may prevent detergent  
from circulating during the wash cycle.  
The lower rack is best used for plates, saucers, and  
cookware. Large items such as broiler pans and  
racks should go along the right-hand side. Load  
platters, pots and bowls along the sides, in corners,  
or in the back. The soiled side of items should face  
the center of the rack.  
OepagIructions  
Also, be careful not to let a portion of an item such  
as a pot or dish handle extend through the bottom  
rack. This could block the wash arm and result in  
poor wash performance.  
Fold-down fingers (on some models) provide  
flexibility for extra-large and hard-to-fit items.  
The fingers may be left in the up position or folded  
down to customize the lower rack.  
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Silverware Basket  
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Put flatware in the removable basket with knife  
handles up to protect your hands. Place spoons in  
the basket with handles down. Mix knives, forks  
and spoons so they don’t nest together. Distribute  
evenly. Small plastic items, such as measuring  
spoons and lids from small containers, should go in  
the bottom of the silverware basket with silverware  
on top.  
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Don’t let any  
item extend  
through bottom.  
Lids can be assembled to either end of the  
silverware basket to contain small items.  
To assemble an end lid, place the outer lid stud  
into the hole on the outside of the silverware  
basket. Then place the inside lid stud into the  
inner hole in the silverware basket. Repeat for  
other side if desired. Long items can be placed  
on the cupshelf in the upper rack.  
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The silverware basket can be placed in the front,  
side or back of the lower rack.  
15  
 
Loading place settings…  
Follow these guidelines for loading 10 place settings. Features and  
appearance of racks and silverware baskets may vary from your model.  
SeyIfrmation  
OpeagIructions  
Upper Rack—10 place settings  
Lower Rack—10 place settings  
ips  
Follow these guidelines for loading 12 place settings. Features and  
appearance of racks and silverware baskets may vary from your model.  
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Upper Rack—12 place settings  
Lower Rack—12 place settings  
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16  
 
SyeIfrmation  
About optional accessories.  
You can change the door and lower access panel appearance of your  
dishwasher by ordering one of these optional accessories:  
Color Panels  
1/4” Wood Panel Trim Kit  
3/4” Trimless Panel Kit  
These accessories are available at extra cost (VISA, MasterCard, or Discover  
cards accepted) by calling 800-626-2002.  
OepagIructions  
Specify accessory number when ordering.  
Descriptions of Optional Accessories  
Color panels— Replacement door panels and lower access panels  
are available in the following colors:  
GPF400A (Almond)  
GPF400B (Black)  
GPF400W (White)  
GPF400S (Stainless Steel)  
GPF400C (Bisque)  
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NOTE: The GPF100 dishwasher door spring kit is included with the  
stainless steel color panel kit and must be installed with it (GPF400S).  
Wood panel trim kit— This accessory contains trim and instructions  
for you to supply and install a 1⁄4thick decorative wood door and  
lower access panel:  
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GPF425A (Almond)  
GPF425B (Black)  
GPF425W (White)  
GPF425C (Bisque)  
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NOTE: The GPF100 dishwasher door spring kit must also be ordered  
and installed when the door panel weighs four lbs. or more.  
Trimless panel kit— This accessory contains parts and instructions  
for you to supply and install a 34thick decorative wood door and  
lower access panel:  
GPF475  
NOTE: The GPF100 dishwasher door spring kit is included with the  
trimless panel kit and must be installed with it.  
17  
 
Caring for the dishwasher.  
To clean the control panel use a lightly dampened cloth then dry thoroughly.  
To clean the exterior use a good appliance polish wax.  
Never use sharp objects, scouring pads or harsh cleaners on any part of  
the dishwasher.  
SeyIfrmation  
Protect Against Freezing  
If your dishwasher is left in an unheated place during  
the winter, ask a service technician to:  
Cut off electrical power to the dishwasher. Remove  
fuses or trip circuit breaker.  
1
Turn off the water supply and disconnect the water  
inlet line from the water valve.  
2
Drain water from the water inlet line and water  
valve. (Use a pan to catch the water.)  
3
OpeagIructions  
Reconnect the water inlet line to the water valve.  
4
Does Your Dishwasher Have an Air Gap?  
Two types of  
air gaps  
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An air gap protects your dishwasher against water  
backing up into it if a drain clogs. The air gap is not  
a part of the dishwasher. It is not covered by your  
warranty. Not all plumbing codes require air gaps,  
so you may not have one.  
The air gap is easy to clean.  
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Check the air gap any  
time your dishwasher isn’t  
draining well.  
Turn off the dishwasher and lift off the chrome  
cover.  
1
Remove the plastic cap and clean with a toothpick.  
2
The Stainless Steel Panels  
The stainless steel panels can be cleaned with Stainless Steel Magic or a  
similar product using a clean, soft cloth.  
You can order Stainless Steel Magic # WX10X15 through GE Parts by  
calling 800-626-2002.  
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SyeIfrmation  
Before you call for service…  
Troubleshooting Tips  
Review the charts on the following pages first and you may not  
need to call for service.  
Problem  
Possible Causes  
What To Do  
Control panel lights go  
off when you’re setting  
controls  
Time too long between  
touching of selected pads  
Each pad must be touched  
within 30 seconds of the  
others. To relight, touch  
any pad again, or unlock  
and relatch door.  
OepagIructions  
Noise  
Some of the sounds  
you’ll hear are normal  
Hard food disposal  
shredding action.  
Drain valve opening to  
pump water out.  
Timer control as cycle  
progresses.  
Detergent cup opening.  
The motor stopping during  
the drying period.  
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Water draining out of the  
tub immediately after you  
touch START/RESET pad.  
Utensils are not secure  
in the rack or something  
small has dropped into  
the rack  
Make sure everything is  
secured in dishwasher.  
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Motor hums  
Dishwasher has not been  
used on a regular basis. If  
you do not use your  
dishwasher often, set it to  
fill and pump out once  
every week. This will help  
keep the seal moist and  
the garbage disposer clear.  
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Detergent left in  
dispenser cups  
Dishes are blocking the  
detergent cups  
Reposition the dishes.  
Detergent cup lid  
latched accidentally  
by user  
Unlatch the door. Press  
the START/RESET pad  
three times within two  
seconds. The detergent  
cup will trip.  
19  
 
Before you call for service…  
Problem  
Possible Causes  
What To Do  
Water standing in  
the bottom of the tub  
This is normal  
A small amount of clean  
water around the outlet on  
the tub bottom at the back  
of the tub keeps the water  
seal lubricated.  
SeyIfrmation  
Water won’t pump  
out of the tub  
Drain is clogged  
If you have an air gap,  
clean it.  
Check to see if your kitchen  
sink is draining well. If not,  
you may need a plumber.  
If the dishwasher drains into a  
disposer, run disposer clear.  
Suds in the tub  
Correct detergent  
wasn’t used  
Use only automatic dishwasher  
detergents to avoid sudsing.  
Cascade® Automatic  
Dishwashing Detergent has  
been approved for use in all  
GE dishwashers.  
OpeagIructions  
To remove suds from the tub,  
open the dishwasher and let  
suds dissipate. Add 1 gallon  
of cold water to the tub. Close  
the door until it locks into  
place. Pump out water by  
ips  
pressing START/RESET, then  
immediately press START/RESET  
again. Repeat if necessary.  
Rinse agent  
was spilled  
Always wipe up rinse agent  
spills immediately.  
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Stained tub interior  
Detergent with  
colorant was used  
Some detergents contain  
colorant (pigment or dyes)  
that will discolor the tub  
interior with extended use.  
Check the detergent cup  
for signs of any discoloration.  
If cup is discolored, change to  
detergent without any colorant.  
Cascade® Automatic  
Dishwashing Detergent has  
been approved for use in all  
GE dishwashers.  
Some tomato-based  
foods can stain  
Use of the RINSE ONLY cycle  
(on some models) after adding  
the dish to the load can  
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decrease the level of staining.  
20  
 
SyeIfrmation  
Problem  
Possible Causes  
What To Do  
Dishes and flatware  
not clean  
Low inlet water  
temperature  
Make sure inlet water  
temperature is correct  
(see page 12).  
Use HI TEMP WASH.  
Water pressure is  
temporarily low  
Turn on a faucet. Is water  
coming out more slowly  
than usual? If so, wait until  
pressure is normal before  
using your dishwasher.  
OepagIructions  
Air gap is clogged  
Clean the air gap.  
Improper rack loading  
Make sure large dishware  
does not block the  
detergent dispenser or the  
wash arms.  
Spots and filming  
on glasses and  
flatware  
Use Jet-Dry® rinse agent to  
remove spots and prevent  
new film build-up.  
Extremely hard water  
Low inlet water  
temperature  
To remove stubborn spots  
and pre-existing film from  
glassware:  
Overloading the  
dishwasher  
Improper loading  
1 Remove all metal utensils  
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from the dishwasher.  
Old or damp powder  
detergent  
2 Do not add detergent.  
3 Select the longest cycle.  
Rinse agent dispenser  
empty  
4 Start the dishwasher and  
allow to run for 18 to 22  
minutes. Dishwasher will  
now be in the main wash.  
Too little detergent  
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5 Open the door and pour  
2 cups (500 ml) of white  
vinegar into the bottom of  
the dishwasher.  
6 Close the door and allow  
to complete the cycle.  
If vinegar rinse doesn’t  
work: Repeat as above,  
except use 1/4 cup (60 ml)  
of citric acid crystals  
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instead of vinegar.  
21  
 
Before you call for service…  
Problem  
Possible Causes  
What To Do  
Cloudiness on  
glassware  
Combination of soft  
water and too much  
detergent  
This is called etching and  
is permanent. To prevent  
this from happening, use  
less detergent if you have  
soft water. Wash glassware  
in the shortest cycle that  
will get them clean.  
SeyIfrmation  
Water temperature  
entering the dishwasher  
exceeds 150°F.  
Lower the water heater  
temperature.  
Black or gray  
marks on dishes  
Aluminum utensils have  
rubbed against dishes  
Remove marks with a mild,  
abrasive cleaner.  
Yellow or brown film  
on inside surfaces  
Tea or coffee stains  
Remove the stain by hand,  
using a solution of 1/2 cup  
bleach and 3 cups warm  
water.  
OpeagIructions  
WARNING  
Before cleaning interior  
wait at least 20 minutes  
after a cycle for the  
heating element to cool  
down. Failure to do so can  
result in burns.  
ips  
An overall yellow or  
brown film can be caused  
by iron deposits in water  
A special filter in the water  
supply line is the only way  
to correct this problem.  
Contact a water softener  
company.  
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White film on inside  
surfaces  
Hard water minerals  
To clean the interior, apply  
dishwasher detergent to a  
damp sponge. Wear  
rubber gloves. Do not use  
any type of cleanser other  
than dishwasher detergent  
because it may cause  
foaming or sudsing.  
Cascade® Automatic  
Dishwashing Detergent  
has been approved for use  
in all GE dishwashers.  
CustomSrvice  
22  
 
SyeIfrmation  
Problem  
Possible Causes  
What To Do  
Dishes don’t dry  
Low inlet water  
temperature  
Make sure inlet water  
temperature is correct  
(see page 12).  
Select HI TEMP RINSE  
and/or HEATED DRY.  
Rinse agent dispenser  
is empty  
Check the rinse agent  
dispenser.  
OepagIructions  
Control panel  
Door latch may not be  
properly seated  
Call for service.  
responded to inputs  
but dishwasher never  
filled with water  
Dishwasher won’t run  
Fuse is blown, or the  
circuit breaker tripped  
Replace fuse or reset  
circuit breaker. Remove  
any other appliances from  
the circuit.  
Try resetting the  
START/RESET pad.  
Steam  
This is normal  
Steam comes through  
the vent by the door latch  
during drying and when  
water is being pumped out.  
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Notes  
SeyIfrmation  
OpeagIructions  
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CustomSrvice  
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SyeIfrmation  
OepagIructions  
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Notes  
SeyIfrmation  
OpeagIructions  
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SyeIfrmation  
OepagIructions  
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Notes  
SeyIfrmation  
OpeagIructions  
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28  
 
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability,  
offers you Service Protection Plus —comprehensive protection on  
all your appliances—No Matter What Brand!  
Benefits Include:  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
• Backed by GE  
• All brands covered  
• Unlimited service calls  
• All parts and labor costs included  
• No out-of-pocket expenses  
• No hidden deductibles  
• One 800 number to call  
You will be completely satisfied with our service protection or you may request your  
money back on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much  
more—any brand! Plus there’s no extra charge for emergency service and low monthly  
financing is available. Even icemaker coverage and food spoilage protection is offered.  
You can rest easy, knowing that all your valuable household products are protected  
against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
29  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
After mailing  
Read your Owner’s  
Manual carefully.  
It will help you oper-  
ate your new appli-  
ance properly.  
your Consumer  
the registration below,  
store this document in  
a safe place. It con-  
tains information you  
will need should you  
require service.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
3
1
2
If you have questions,  
or need more infor-  
mation, call the GE  
Our service number is  
800 GE CARES  
(800-432-2737).  
Answer Center  
800.626.2000.  
®
Model Number  
Serial Number  
Important:  If you did not get a registration card with your product, detach and  
return the form below to ensure that your product is registered, or  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. l Ms. l Mrs. l Miss l  
First  
Name  
Last  
Name  
Street  
Address  
E-mail Address  
Apt. #  
City  
Zip  
Code  
State  
Date Placed In Use  
Phone  
Number  
Month  
Day  
Year  
Occasionally, we may allow selected companies to send you information.  
l Check here if you do not want this information.  
GE Appliances  
General Electric Company  
pliances.com  
30  
 
SyeIfrmation  
GE Dishwasher Warranty  
All warranty service provided by our Factory Service Centers,  
or an authorized Customer Care® technician. For service,  
call 800-GE-CARES.  
For The Period Of:  
GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the dishwasher which fails due to a defect in  
materials or workmanship. During this full one-year  
warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
OepagIructions  
Second Year  
From the date of the  
original purchase  
Any part of the dishwasher which fails due to a defect in  
materials or workmanship. During this second-year  
limited warranty, you will be responsible for any labor or  
in-home service costs.  
Five Years  
From the date of the  
original purchase  
The dishwasher rack, if it should rust, or the electronic  
control module if it should fail due to a defect in  
materials or workmanship. During this five-year limited  
warranty, you will be responsible for any labor or in-home  
service costs.  
Lifetime of Product  
The PermaTuf ® tub or door liner, if it fails to contain water  
due to a defect in materials or workmanship. During this  
full warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
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What GE Will Not Cover:  
Service trips to your home to teach you  
how to use the product.  
Damage to the product caused by  
accident, fire, floods or acts of God.  
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Improper installation.  
Incidental or consequential damage to  
personal property caused by possible  
defects with this appliance.  
Replacement of house fuses or  
resetting of circuit breakers.  
Cleaning or servicing of the air gap  
device in the drain line.  
Failure of the product if it is  
abused, misused, or used for other  
than the intended purpose or used  
commercially.  
CsutomSrvice  
This warranty is extended to the original purchaser and any succeeding owner for products purchased  
for home use within the USA. Proof of original purchase date is needed to obtain service under the  
warranty. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This  
warranty gives you specific legal rights, and you may also have other rights which vary from state to  
state. To know what your legal rights are, consult your local or state consumer affairs office or your  
state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
 
31  
Service Telephone Numbers.  
®
GE Answer Center 800.626.2000  
The GE Answer Center®is open 24 hours a day, 7 days a week.  
SeyIfrmation  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
Special Needs Service 800.626.2000  
TDD 800-TDD-GEAC (800-833-4322)  
GE offers, free of charge, a brochure to assist in planning  
a barrier-free kitchen for persons with limited mobility.  
OpeagIructions  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect  
and you’ll receive a substantial discount. GE Consumer Service will  
still be there after your warranty expires.  
ips  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts  
or accessories sent directly to their homes (VISA, MasterCard and  
Discover cards are accepted).  
Instructions contained in this manual cover procedures to be performed  
by any user. Other servicing generally should be referred to qualified  
service personnel. Caution must be exercised, since improper servicing  
may cause unsafe operation.  
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Service Satisfaction  
If you are not satisfied with the service you receive from GE, follow  
these steps. First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your  
phone number—to: Manager, Customer Relations, GE Appliances,  
Appliance Park, Louisville, KY 40225.  
CustomSrvice  
32  
Printed in Louisville, KY  
 

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