XR6/XR10
User’s Guide
Security Command® User's Guide
for XR6 and XR10 Command ProcessorTM Panels
Table of Contents
About your system
Emergency Evacuation Plans ....................................... ii
AboutYour Security System.......................................... 1
The Security Command Keypad ................................... 2
Special Security Command Messages ......................... 3
Special Security Command Tones ................................ 3
Understanding Security System Terms ......................... 4
How your System Operates .......................................... 6
Bypass Zones.............................................................. 12
Zone Monitor ............................................................... 13
System Test ................................................................. 14
User Codes ................................................................. 14
Ambush Codes ............................................................ 15
Display Events
Zone Bypass Event Displays ....................................... 17
Zone Event Displays .................................................... 18
Arming and Disarming Event Displays......................... 18
User Code Change Event Displays ............................. 19
System Monitor Event Displays ................................... 19
User Checkin Event Displays....................................... 19
Arming and Disarming
All/Perimeter System Arming ........................................ 7
All/Perimeter System Disarming ................................... 8
Home/Away System Arming ......................................... 9
Home/Away System Disarming ................................... 10
User Menu Functions
HowYour System is Setup
Security Command User Menu.................................... 11
User Checkin ............................................................... 11
Sensor Reset............................................................... 11
Outputs On Off ........................................................... 12
System Setup .............................................................. 20
Security Command Keypads ....................................... 20
Outputs........................................................................ 20
User Codes ................................................................. 21
i
Emergency Evacuation Plans
First Floor
Second Floor
Fire Escape
The National Fire Protection Association recommends that you
establish an emergency evacuation plan to safeguard lives in the
event of a fire or other emergency. Use the following steps as a
guide.
Draw a floorplan of your home or business
On a clean sheet of paper, draw the walls, windows, doors, and
stairs. Also draw any obstacles that a person may encounter while
exiting the building such as large furniture or appliances.
Window Ladder
Develop escape routes
Determine at least two routes the occupants in each room can take
to safely escape. One route can be the most obvious such as the
door. Another can be through a window that can be easily opened.
If the window is high off the ground, an escape ladder should be
provided.
Building Front
Building Back
Drawarrowsonthefloorplantoshowescaperoutesfromeachroom.
Decide where to meet
Prearrangeameetingplaceoutsideandawayfromwhereemergency
personnel are likely to be working. A neighbor's house or across the
street in the front of the house are good locations. Always perform
a head count to make sure all occupants safely exited. NEVER
ENTER A BURNING BUILDING. If the head count shows one or
more persons missing, give this information immediately to the
authorities. Never enter a building to look for someone.
Early detection
The best way to survive a fire or other emergency is to get out early.
The installation of a fire alarm system, with smoke and carbon
Practice your escape plans
Devising an escape plan is only the beginning, before the plan can monoxide detectors in each room, can greatly decrease your risk of
be effective everyone should practice the escape routes from each
room.
injury or loss.
ii
Introduction
A Note About False Alarms
About Your Security System
One of the most important concerns facing the security industry today
is false alarms. The accidental dispatching of police and fire agencies
places others in jeopardy by limiting the response capability of those
emergency service units.
Your Security Command system has been designed with your safety
and comfort in mind. It uses the latest in computer technology to
create the most user friendly security and fire system on the market
today.
As part of our commitment to reducing false alarms, we’d like to
encourage you to read this guide thoroughly. All the information
contained here can help you quickly, and comfortably, learn the
operationoftheSecurityCommandsystem.Ifyouhaveanyadditional
questions, or feel that you need more training, please don’t hesitate
to contact us.
The system combines ease of use with a simple to understand
Security Command keypad display to offer the full range of features
requested by today’s security system owners. Security Command
can protect both the interior and perimeter of your home or business
while you're away or just the perimeter when you're inside giving you
a wall of security and peace of mind.
Test Your System Weekly
You can turn portions of your protection on or off at any time by
pressing a few buttons. You can add, delete, and change personal
security codes at any time or check the status of all protection devices
in the system.
It is recommended that you test the burglary portion of your system
at least once each week. Testing should involve an active test of all
doors, windows, and motion detectors connected to your system. If
your system also has fire protection, call the service department to
find out how this portion of your system should be tested.
Parts of the System
There are two main parts to the Security Command system, the
Security Command keypad and the keypad User Menu.
Refer to the System Test section of this guide for instructions on
testing the burglary portion of your system.
Security Command keypad
This is the device we've placed at certain locations throughout the
premises that allow you to turn the system’s protection on and off
using your personal security code.
Keypad User Menu
The keypad also supplies a User Menu containing all of the functions
you need to fully operate your system.
1
Introduction
Data Entry keys
These keys allow you to enter your user code when arming or
disarming or enter other information into the system.
The Security Command Keypad
Your system may have one or more easy to use Security Command
keypads (16 or 32 character) that allow you to properly operate the
system. The illustration and descriptions below highlight some of the
keypad features:
The ARROW key
The ARROW key is used to go back through the keypad displays
while operating your system. You can press the ARROW key to back
up through the list of functions in the User Menu or to make a
correction by erasing the last character you entered.
32-Character Keypad
Lighted display
AC
LED
The COMMAND key
The COMMAND key allows you to advance through the keypad
displays or User Menu or complete a data entry function.
POWER
JONES RESIDENCE
FR I 2 : 51 AM
SELECT keys
Data Entry keys
COMMAND key
ARROW key
ARMED
Armed
LED
1
5
9
2
6
0
3
7
4
8
AC LED
AB
C
D
E
F
G
H
I
J
K
L
MN O
Y Z
PQ R
S TU
V W X
This LED remains on steady as long as your system is connected to
its AC power supply. Should there be an interruption, the LED turns
off and the system's backup battery maintains normal operation for
a time allowing you to contact our service department.
COMMAN
D
Lighted display
SELECT keys
Data Entry keys
AC LED
16-Character Keypad
ARMED LED
This LED is ON steady anytime burglary protection is armed and OFF
when ALL areas are disarmed.
POWER
3
7
1
2
4
8
A B
C
DEF
PQR
GHI
JKL
COMMAND key
ARROW key
32-Character Keypad User Options Menu
5
9
6
0
MNO
YZ
STU
VWX
Press and hold the ARROW and COMMAND keys for about two
seconds. The keypad display showsSET BRIGHTNESS. Use the left
SELECT key to lower the display brightness. Use the right SELECT
key to increase the display brightness. Press COMMAND.
COMMAND
The SELECT keys
At SETTONE, usetheleftSELECTkeytolowerthekeypadtone. Use
the right SELECT key to raise the keypad tone. Press COMMAND.
There are four keys under the display called the SELECT keys. These
keys are one of the features that make your system so easy to
operate. They allow you to choose what to do by pressing the
SELECT key under choices being shown in the display.
At SET VOLUME LEVEL, use the left SELECT key to lower the
keypad volume. Use the right SELECT key to raise the keypad
volume. Press the ARROW key to exit out of the User Options menu.
2
Introduction
INVALID CODE
The code number you've entered a second time is considered invalid
by the system.
Special Security Command Messages
As you use your system, you’ll occasionally see a keypad display that
asks you to enter a code or that describes a condition on the system.
Below are some examples of the displays you'll see:
SYSTEM TROUBLE or SERVICE REQUIRED
There is an electronic failure in your system. Contact our service
department as soon as possible.
ALARM
A 24 hour zone (for example, fire or panic) or an armed burglary zone
has been faulted. Your system may sound bells or sirens.
Special Security Command Tones
Your keypad also contains a small speaker that allows it to alert you
to events as they occur on your system. Below are brief descriptions
of the different tones you'll hear from the keypad:
ALARM CANCELLED
An authorized user has cancelled an alarm condition by entering their
security code.
Fire alert: Your keypad may sound a fire tone to alert persons in the
vicinity to the alarm condition. This is in addition to the bell output from
the alarm panel.
TROUBLE
There is a problem with a protection device or system component.
This display is accompanied by a description of the problem.
Burglary alert: Your keypad may sound a burglary tone to alert
persons in the vicinity to the alarm condition. This is in addition to the
bell output from the alarm panel.
ENTER CODE
The system requires you to enter a personal code number. Code
numbers can be required for turning your system on (arming), turning
your system off (disarming), and many other system options.
Key press tone: A short beep as you press a key on the keypad.
As you enter your code number, the keypad display shows an
asterisk (*) in place of each digit pressed. This keeps others from
seeing your code number on the display as it’s entered.
Prewarn tone: A continuous pulsed tone that sounds when you open
an entry delay door on a system that is armed (turned on) reminding
you to disarm the burglary protection.
TRY AGAIN
Monitor tone: A pulsed tone for one second, one pulse only that
sounds whenever a door or window is opened while you’re using the
zone monitor function from the User Menu. See Zone Monitor.
The code number you've entered is not recognized by the system.
Check the code number and try again.
Trouble tone: A steady tone indicating a trouble condition on your
system. Press a SELECT key to silence the trouble tone.
3
Introduction
Entry or Exit Zone
Understanding Security System Terms
Almost all systems have one or more doors through which you can
enter or exit the premises. These doors are programmed with a delay
time to allow you to enter or exit while the system is armed without
setting off the alarm.
Throughout this guide, and in some displays on your keypad, you’ll
see certain words or phrases that might be unfamiliar. Although every
effort has been made to use terms that are commonly known, there
are some for which there was no acceptable substitute.
When you arm the system, activity on all burglary zones is ignored
until the programmed exit delay time expires. Once that time has
expired and the system is fully armed, opening the door causes the
panel to start the entry delay time. During the entry delay time, you
must enter a valid code number to disarm the system or an alarm will
occur.
Below are some terms you’ll see here and on your keypad display:
Arming
This is the term used for turning on the burglary protection in one or
more areas of the system. Your system may require you to enter a
code number. When armed, the system is able to sound alarm bells
or sirens and, if monitored, send alarm reports to a central station
when a burglary zone is faulted.
Instant Zone
Exterior windows and non entry doors, or interior protection devices,
are typically not programmed with delay times. If these zones are
faulted while the system is armed, an alarm occurs instantly.
Fire, panic, and other 24 hour devices are always turned on and do
not need to be armed.
24 Hour Zone
Disarming
A 24 hour zone is never assigned to an area and is not turned on or
off by arming or disarming your system. Some examples of 24 hour
zones are: fire zones, panic zones, and temperature control zones.
This means turning off one or more areas of the system. When
disarmed, the system does NOT sound alarms or send alarm reports
to a central station when a burglary zone is faulted.
Areas
Zone
An area is made up of burglary zones that can be armed or disarmed
together. The Perimeter area, for example, consists of all the doors
and windows on the outside of the building. When you arm the
Perimeter, these zones sound an alarm if faulted.
A zone refers to a group of one or more protected openings or
protection devices assigned the same zone number. Each door or
window, motion detector, smoke detector, or other device has a zone
number and a name.
Often, similar devices in the same general area will share the same
zone. For example, the windows on the east side of the premises can
all be grouped together in a zone named E. WINDOWS.
4
Introduction
Status List
Understanding Security System Terms
The keypad Status List displays any alarm or trouble condition on a
zone and any trouble condition that occurs with the AC power or
battery power. If more than one alarm or trouble condition occurs at
the same time, the keypad sequences this information on its display.
Central Station Monitoring
Your system can also be programmed to automatically send alarm,
trouble, and arming and disarming reports to a central station.
Operators at the central station can in turn dispatch the appropriate
authorities or contact you with the specific event information.
If your system contains any Panic zones, these are not displayed on
the keypad for security reasons.
Status
If an alarm occurs on a non-fire 24 hour zone or a system monitor, it
remains in the Status List until it restores. If one or more armed
burglary zones trips, the last one to trip remains in the Status List. The
burglary zone alarm remains in the Status List for several minutes or
until it's cleared by disarming the system.
Status is a feature that automatically displays the armed or disarmed
status of your system on the Security Command keypads. Alarm or
trouble conditions on a zone or a system monitor such as AC or
battery trouble can also be displayed. There are two types of status
information available: Armed Status and Status List.
Exit Error
Armed Status
This is an automatic function of the panel that prevents an alarm from
occurring if an exit door doesn't close all the way after the system has
been armed. Here's how it works:
With Armed Status, the keypad displays the current armed condition
of areas within your security system.
The keypad displays
PERIMETER ON
ALL SYSTEM ON
PERIM/INT ON
When
You close all doors and windows, arm the system, and then leave by
the front door. You close the door but it doesn't latch and opens
slightly causing the front door zone to show as an open to the system.
After the exit delay time expires the system attempts to arm the front
door zone but recognizes the open condition and, instead of sending
an alarm report to the central station, sends an Exit Error report and
force arms the door. (If the door closes at a later time it will be included
back into the system.) The system sounds the alarm sirens for 15
seconds to alert you of the condition and provide an opportunity for
you to close the door.
The perimeter zones are on
All zones are on
The perimeter and interior zones are on
but the bedroom zone is off
Also, for keypads that include an Armed LED, the Armed LED is ON
steady anytime a burglary protection area is armed and OFF when
ALL areas are disarmed.
The Exit Error feature allows the central station to acknowledge the
arming error without dispatching the police on a false alarm.
5
Introduction
If the problem cannot be corrected, you can force arm or bypass the
zone or wait until the zone can be repaired by a service technician.
A force armed zone is ignored by the system until it restores to
normal. A bypassed zone is ignored by the system during the entire
armedperiod. Azoneremainsbypasseduntilthesystemisdisarmed.
How your System Operates
Your system has been programmed to operate in one of two modes:
All/Perimeter, or Home/Away.
•All/Perimeter-InthismodeyouselectAlltoturnontheentiresystem
or Perimeter to turn on just the exterior door and window protection
when you're inside.
In some cases, you might see the keypad display FRONT DOOR
BAD *. The asterisk next to BAD means that the zone is a priority
zone, which cannot be bypassed. The problem on the zone must be
corrected before the system can be armed.
• Home/Away - In this mode you select Away to turn on the entire
system or Home to turn on just the exterior door and window
protection when you're inside. You can also have a third selection
called Sleep that turns on interior protection devices that are not
located near any bedrooms. The Sleep selection allows you to move
freely around your bedrooms area without setting off the alarm.
Armed Message: After all bypassing is completed or zone faults
corrected, the areas you selected are armed. The keypad briefly
displays ALL SYSTEM ON if all areas in the system are arming and
PERIMETERONorPERIM/INTONifonlyselectedareasarearming.
The keypad then displays the exit delay as it counts down. Zones are
not armed until the exit delay time expires.
Regardless of which mode has been programmed, much of the
operation is similar. Throughout this guide, any differences between
the systems are noted for your convenience.
If your system uses a keyswitch to arm an area, the exit delay time is
NOT shown on the keypad display.
Arming Functions
After making your arming selection, the keypad displays any zones
that are currently bypassed. These zones remain bypassed until the
system is armed and then disarmed. Any 24 hour zones in a bad
condition are also displayed.
DIALING . . . Message: If your system is monitored, it may be
programmed to wait for the arming report to be sent to the central
station before displaying the armed message. See Arming Report
below. This is to verify your phone lines are working properly. While
the system is waiting, the display reads DIALING.... If the report is
received, the keypad buzzes for one second and displays the armed
message. If the report is not received, the keypad displays LOCAL
ALARM ONLY before displaying the armed message.
Before arming, the system verifies that all doors, windows, and other
protection devices to be armed are in normal condition.
If everything is okay, the system arms. If there is a problem on one or
more burglary zones the system cannot arm until the problem is
corrected. If the problem is simply an open door or window, correct
the problem and try arming again.
Arming Report: Your system can be programmed to send arming or
zone bypassing reports to a central station. This feature is optional
and can be programmed for you at any time.
Introduction
6
Arming an All/Perimeter System
All/Perimeter System Arming
Area Assignment: Your security system is divided into two separate
areas. Motion detectors, inside doors, and other interior protection
devices are assigned to the Interior area while windows and exterior
doors are assigned to the Perimeter area.
1. Enter your user code. The keypad displays PERIM ALL.
2. Select PERIM to arm the Perimeter area only.
3. Select ALL to arm both the Perimeter and Interior areas.
4. The keypad displays any zones that have been bypassed prior
to arming and 24 hour zones that are in a bad condition.
Perimeter or All: When arming an All/Perimeter system, the keypad
displays PERIM
ALL. If you select ALL, you arm both the
5. Bypass or force arm any bad zones if required. See below:
Perimeter and the Interior of the system. You’ll want to arm both of
these areas when leaving with nobody left inside. Selecting PERIM
arms only the Perimeter of the system. Perimeter arming is for when
you’re staying inside but want the comfort of knowing the exterior
doors and windows are armed. Perimeter arming allows you to move
freely about inside without setting off any interior alarms.
5a. If a problem exists on a zone, the zone name and problem is
displayed followed by OKAY BYPASS STOP.
5b. Select OKAY to force arm the bad zone.
5c. Select YES to bypass the bad zone.
5d. Select STOP to stop the arming. Correct the problem on the
System Ready/System Not Ready Keypad Displays
zone and return to step 1.
When all zones in the system are in a normal condition, the keypad
displays SYSTEMREADY. Ifthereareoneormorezonesthatarenot
in a normal condition, the keypad displays SYSTEM NOT READY.
Pressing any top row SELECT key during this display shows the zone
name allowing you to investigate the problem.
6. The Security Command displays PERIMETER ON if only the
perimeter is being armed and ALL SYSTEM ON if both the
perimeter and interior are being armed.
7. The Security Command next displays EXIT: ## INSTNT and
begins to count down the number of seconds remaining for you
to exit. When the delay expires, all zones are armed.
Bypass and Force arming
When one or more zones are in a non-normal condition, the keypad
displays OKAY BYPASS STOP. Select OKAY to force arm the bad
zones. Force armed zones that restore to normal while the system is
armed are included back into the system. Select BYPASS to bypass
the bad zones. Bypassed zones that restore to normal while the
system is armed are NOT included back into the system. Use the
bypass feature to remove a zone from the system that is temporarily
out of service. This is a useful feature during remodeling when doors
or windows are being removed.
8. You can select INSTNT while EXIT: ## INSTNT is displayed to
immediately arm all exit zones and make them instant zones
without exit or entry delays. The keypad displays INSTANT.
9. Whenthesystemisfullyarmed,thekeypaddisplaysPERIMETER
ON for perimeter arming and ALL SYSTEM ON for perimeter
and interior arming.
Arming and Disarming
7
Disarming an All/Perimeter System
All/Perimeter System Disarming
Disarming: While the system is armed, you can only enter the
premises through an entry/exit delay door without causing an alarm.
After opening the door, the Security Command keypad sounds a
prewarn tone to remind you to disarm the system. You must disarm
the system before the prewarn tone expires or an alarm on the door
zone will occur.
1. During the entry delay time, the keypad displays ENTER CODE:
. Enter your security code number.
2. The keypad then displays any zones that went into alarm or any
communication problems that occurred during the armed period.
3. The keypad next displays ALL SYSTEM OFF to confirm the
system is disarmed.
During the prewarn tone, the keypad displays ENTER CODE:. Enter
your security code to disarm the system.
Disarming During an Alarm
Alarm Display: After disarming, the keypad displays any zones that
tripped or any transmission problems that occurred during the armed
period. All burglary zones are then disarmed and any bypassed
zones are automatically reset.
1. Whilethealarmbellorsirenissounding, enteryoursecuritycode
number. The keypad displays DISARM SILENCE.
2. Press the SELECT key underDISARM to disarm the system and
silence the alarm.
Disarmed Message: The keypad displays ALL SYSTEM OFF after
the system disarms.
The keypad next displays ALL SYSTEM OFF to confirm the
system is disarmed.
Central Station Report: A report of the system disarming can be
transmitted to the central station. This is optional and can be
programmed for you at any time.
3. Press the SELECT key under SILENCE to stop the bell or siren
but NOT disarm the system. Selecting SILENCE sends a Bell
Silenced report to the central station.
4. If your system is programmed to send an Abort (alarm cancel)
report to the central station, the keypad displays ALARM
CANCELLED.
If you do not press any SELECT key while DISARM SILENCE is
displayed, the system automatically selects DISARM and disarms
the system.
8
Arming and Disarming
3. Select SLEEP to arm the Perimeter and Interior.
Home/Away System Arming
4. Select AWAY to arm the Perimeter, Interior, and Bedroom.
Area Assignment: Your security system is divided into two or three
separate areas. Motion detectors, inside doors, and other interior
devices are assigned to an Interior and possibly Bedroom area while
windows and exterior doors, are assigned to a Perimeter area.
5. The keypad displays zones that have been bypassed prior to
arming and 24 hour zones that are in a bad condition.
6. Bypass or force arm any bad zones if required. See below:
Arming the system: When arming a Home/Away system, the
keypad displays HOME AWAY or HOME SLEEP AWAY. If you
select AWAY, you arm all areas of the system. You’ll want to arm all
areas when leaving with nobody staying inside. Selecting HOME
arms only the Perimeter of the system. Perimeter arming is for when
you’re staying inside but want the exterior doors and windows armed.
Selecting SLEEP arms the Perimeter and Interior devices but leaves
devices near bedrooms or other nighttime areas off.
6a. If a problem exists on a zone, the zone name and problem is
displayed followed by OKAY BYPASS STOP.
6b. Select OKAY to force arm the bad zone. Force armed zones
that restore to normal while the system is armed are included
back into the system.
6c. Select YES to bypass the bad zone. Bypassed zones that
restore to normal while the system is armed are NOT
included back into the system.
System Ready/System Not Ready Keypad Displays
6d. Select STOP to stop the arming. Correct the problem on the
When all zones in the system are in a normal condition, the keypad
displays SYSTEM READY. If one or more zones are not in a normal
condition, the keypad displays SYSTEM NOT READY. Press any top
row SELECT key during this display to show the bad zone name.
zone and return to step 1.
7. TheSecurityCommanddisplaysPERIMETER ONifyouselected
HOME,PERIM/INTONifyouselectedSLEEP,andALLSYSTEM
ON if you selected AWAY.
Instant: During the exit delay time, you can cancel the exit and entry
delays and cause all zones to be instandt zones. Just press the far
right SELECT key under INSTNT while the exit delay is displayed.
This immediately arms the exit zones without entry delays and an
alarm will occur should an entry door be opened.
8. The Security Command next displays EXIT: ## INSTNT and
begins to count down the number of seconds remaining for you
to exit. When the delay expires, all zones are armed.
9. You can select INSTNT while EXIT: ## INSTNT is displayed to
immediately arm all zones and make them instant. The keypad
displays INSTANT.
Arming a Home/Away System
10. Whenthesystemisfullyarmed,thekeypaddisplaysPERIMETER
ON for Perimeter arming, PERIM/INT ON for Perimeter and
Interior arming, and ALL SYSTEM ON for all areas armed.
1. Enter your user code. The keypad displays HOME AWAY or
HOME SLEEP AWAY (you may have three areas).
2. Select HOME to arm the Perimeter only.
9
Arming and Disarming
Disarming a Home/Away System
Home/Away System Disarming
Disarming: While the system is armed, you can only enter the
premises through an entry/exit delay door without causing an alarm.
After opening the door, the Security Command keypad sounds a
prewarn tone to remind you to disarm the system. You must disarm
the system before the prewarn tone expires or an alarm on the door
zone will occur.
1. During the entry delay, the keypad displays ENTER CODE:.
Enter your 4 digit security code.
2. Thekeypadthendisplaysanyalarmsorcommunicationproblems
that occurred during the armed period.
3. The keypad next displays ALL SYSTEM OFF to confirm the
system is disarmed.
During the prewarn tone, the keypad displays ENTER CODE:. Enter
your code to disarm the system.
Disarming During an Alarm
Alarm Display: After disarming, the keypad displays any zones that
tripped or any transmission problems that occurred during the armed
period. All burglary zones are then disarmed and any bypassed
zones are automatically reset.
1. While the alarm bell or siren is sounding, enter your 4 digit
security code. The keypad displays DISARM SILENCE.
2. Press the SELECT key underDISARM to disarm the system and
silence the alarm.
Disarmed Message: The keypad displays ALL SYSTEM OFF after
the system disarms.
The keypad next displays ALL SYSTEM OFF to confirm the
system is disarmed.
Central Station Report: A report of the system disarming can be
transmitted to the central station. This is optional and can be
programmed for you at any time.
3. Press the SELECT key under SILENCE to stop the bell or siren
but NOT disarm the system.
4. If your system is programmed to send an Abort (alarm cancel)
report to the central station, the keypad displays ALARM
CANCELLED.
Easy Exit™ Feature
While the system is armed, you can also just press the COMMAND
and then the 9 key to restart the exit delays to allow you to exit the
premises without disarming the system. After the exit delay time
expires, the system rearms automatically. This feature allows you to
get the paper, let your pet out, or leave for work without having to
disarm and then rearm the system.
If you do not press any SELECT key while DISARM SILENCE is
displayed, the system automatically selects DISARM and disarms
the system.
10
Arming and Disarming
Sensor Reset
Security Command User Menu
User Code Level: Master or Standard
Many of the features of your system have been put into a User Menu
you can access from any Security Command keypad. The menu
requires you to enter your user code and then only shows those
functions to which you have access.
Function: Resets smoke or glassbreak detectors. Also clears Fire/
Supervisory alarm and trouble keypad displays.
Sensor Reset is used to reset smoke and glassbreak detectors after
they have been tripped. Once these detectors have tripped, they
must be reset before they can detect any additional alarm conditions.
When Sensor Reset is selected, power to the detectors is temporarily
removed by the system allowing them to reset.
To access the User Menu:
1. Press the COMMAND key until MENU? NO YES displays.
2. Select YES. The keypad displays ENTER CODE: –. Enter your
user code. You can now scroll down through the list of system
features available to your authority level. The following pages detail
each User Menu item and instruct you on when and how to use them
properly. The User Code Level reflects the authority level required.
Make sure all smoke is cleared from around the area of the smoke
detectors before performing a Sensor Reset to prevent the alarm
from occurring again.
User Checkin
User Code Level: Master or Standard (Home/Away arming only)
Resetting the Sensors
1. Access the User Menu.
Function: This feature allows you to monitor the arrival of employees
or latchkey children by having a special Checkin Report sent to your
numeric pager. Your system must be programmed for Home/Away
arming and the Pager Direct™ option.
2. When SENSOR RESET? is displayed, press any SELECT key.
The keypad displays SENSORS OFF for five seconds followed
by SENSORS ON.
3. The keypad returns to the status display.
Sending a Checkin Report:
Enter your security code to reset sensors
While your system is disarmed, you can just enter your security code
and press COMMAND to reset the sensors.
1. After disarming the system, access the User Menu. (Or press the
COMMAND + 7 keys and enter your code to send a Checkin
Report. This feature works on 32-character keypads only.)
This also activates the door strike if your system has an Easy Entry™
keypad.
2. At the USER CHECKIN? display, press any SELECT key. The
keypad displays USER CHECKIN: 11 ( 11 = user number).
3. The panel sends the Checkin Report containing your account
number and user number to the pager.
11
User Menu
Outputs On Off
User Code Level: Master or Standard.
Bypass Zones
User Code Level: Master or Standard.
Function: Allows you to turn the system's outputs on and off.
Function: Allows you to bypass a zone prior to arming the system.
This function is used to individually turn your system’s relay outputs
on and off. Your system may use these outputs to control interior and
exterior lighting, or heating, air conditioning, or other appliances.
Bypassing is usually done when a zone cannot be restored to normal
and you want to arm the system. Once bypassed, the system will not
respond to any activity on the zone.
The names and numbers of the outputs on your system are located
in the System Setup section at the back of this guide.
A zone can be bypassed only while it's disarmed. Since Fire, Panic,
Emergency, and Supervisory zones are always armed, they can
never be bypassed.
Turning the Outputs On and Off
The Bypass Zones function can also be used to restore a bypassed
zone back into the system. This can only be done while the zone is
disarmed.
1. Access the User Menu.
2. Press the COMMAND key until OUTPUTS ON/OFF? displays.
3. Press any one of the SELECT keys.
When Bypass Zones is selected, a report of the bypassing can be
sent to your central station. This is optional and can be programmed
for you at any time.
4. The keypad displays OUTPUT: - ON OFF.
5. Enter the output number you want to turn on or off. The output
number will appear in the display.
Using the Bypass Zones Function
6. With the output number displayed, press the SELECT key under
ON or OFF. The output is then turned on or off, depending on
your selection, and remains in that state until you change it.
1. Access the User Menu.
2. Press the COMMAND key until BYPASS ZONES? displays.
7. The system automatically removes the output number and a new
output number can be entered. Refer back to step 5.
3. Press any one of the SELECT keys. The keypad displays ZONE:
- RST BYPS.
To exit the Output menu option, press the ARROW key until you've
returned to the keypad's Status List.
4. To reset a zone, enter the zone number and press the SELECT
key under RST.
5. To Bypass a zone, enter the zone number and press the
SELECT key under BYPS.
12
User Menu
Using the Zone Monitor Function
Zone Monitor
User Code Level: Master and Standard.
1. Access the User Menu.
2. Press the COMMAND key until ZONE MONITOR? displays.
3. Press any one of the SELECT keys.
The keypad displays PERIM ALL NBR .
Function: Allows the system to monitor selected disarmed zones
(doors, windows, ormotiondetectors)andsoundatoneatthekeypad
as well as display their name on the keypad display as they're faulted.
This is an ideal feature for monitoring door zones to tell when
someone comes in or goes out.
4. Select PERIM to place all disarmed perimeter zones into Zone
Monitor.
4a. The keypad displays PERIM? ADD RMV.
4b. Select ADD to add all perimeter zones to Zone Monitor.
4c. Select RMV to remove all perimeter zones.
You can place any combination of disarmed zones in Zone Monitor
but only the most recent zone faulted is displayed. The displayed
zone name clears automatically after a short time or when the zone
is armed.
5. Select ALL to place all disarmed perimeter and interior zones
Zone Monitor does not function while the system is armed but a zone
placed into it will still be there when the system is disarmed.
into Zone Monitor.
5a. The keypad displays ALL? ADD RMV.
Using Zone Monitor as part of your weekly system test: After
using the System Test function (see page 14), place all perimeter and
interior zones in Zone Monitor. Starting at the front door, go around
and open and then close each door and window. You should hear the
keypad beep each time. The keypad will also display the name of
each zone as its device is opened.
5b. Select ADD to add all disarmed zones to Zone Monitor.
5c. Select RMV to remove all disarmed zones.
6. Select NBR to enter a specific zone number for zone monitor.
7. If NBR is selected, the keypad displays ZONE : - ADD RMV.
7a. Enter any zone number and select ADD to add this zone.
Once all protected doors and windows have been tested, walk in front
of each motion detector. The keypad should beep to confirm their
operation. If at any time during your weekly testing a device does not
cause the keypad to beep, call the service department for assistance.
7b. Enter any zone number and select RMV to remove this
zone.
8. The zone number automatically disappears and a new zone
number can then be entered in step 7a.
13
User Menu
User Codes
User Code Level: Master only.
System Test
User Code Level: Master or Standard.
Function: Allows you to add or delete a user from the system or
change their security code or authority level.
Function: System Test is used to test the battery, alarm bell or siren,
and communication to a central station. The System Test function
begins automatically as soon as you select it.
There are three characteristics associated with each user code that
define its capabilities within the system.
Using the System Test Function
10
3812
Master
1. Access the User Menu.
User number
Security Code
Authority level
2. Press the COMMAND key until SYSTEM TEST? displays.
User Number - Your system supports twelve users. Each user is
numberedfrom1to12. Thisnumberidentifiesthemtothesystemand
is transmitted to the central station (if your system is monitored) when
they arm or disarm the system.
3. Press any one of the SELECT keys. The system test begins
automatically and the keypad displays:
1) BELL SOUNDING during a two second bell test, then:
2) BATTERY - OKAY or BATTERY - TRBL to indicate the
Security Code - Users also have a 4-digit security code that they
enter into the keypad when arming or disarming. This security code
is kept secret from other users and is not transmitted to the central
station when they arm or disarm.
condition of the battery, then:
* 3) TRANSMIT TEST and ATTEMPT NO : 1 during the
transmit test, then:
4) TRANSMIT OKAY or TRANSMIT FAILED to show the
A user enters only their security code when operating the system.
results of the transmit test, then:
5) TEST END to indicate the System Test is complete.
6) You can end the transmit test by pressing the ARROW key.
* The transmit test does not operate on local systems.
Authority Level - The user is also assigned a level of authority
(Master or Standard) by the person administrating the system that
determines the functions they can access.
The table to the right lists system functions users are allowed to
access based on the authority level assigned to their codes at the
time they’re added to the system.
Testing your system's burglary protection: The System Test
function should be part of your weekly testing and should be followed
by placing the interior and perimeter burglary devices in Zone Monitor
mode. This allows you to open and then close each protected door
and window while listening for the keypad to beep confirming its
operation. See Zone Monitor.
14
User Menu
7. The display changes to MASTER? NO YES. Select YES to
make this a Master code level with the authority to Add, Delete,
and Change user code information.
User Codes continued
User Code Authority Levels
System Options
Sensor Reset
Outputs On/Off
Zone Monitor
System Test
Standard
Master
Selecting NO displays TEMP CODE NO YES.
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
✔
Master code levels do not display TEMP CODE.
• NO makes this a permanent user code with Standard authority.
• YES makes this a temporary code with Standard authority that
automatically expires in 7 days. Temporary codes are perfect for
guests or service technicians. You can delete a Temporary user
code at any time before the 7 days expires.
Arm and Disarm
Display Events
User Codes
8. After making your selection, the display shows USER # ADDED.
9. Press the ARROW key once to add another user or twice to exit
from the User Menu.
Adding User Code Numbers:
1. Access the User Menu.
Ambush Codes
2. Press the COMMAND key until USER CODES? displays.
Your system may be programmed to allow user number 1 to be an
Ambush code. This Ambush code functions identically to other codes
with the exception that it sends a silent alarm to the central station.
This silent alarm alerts the operator to a duress situation at the
premises and prompts the immediate notification of the proper
authorities.
3. Press any one of the SELECT keys. The keypad displays ADD
DEL CHG.
4. Press the SELECT key under ADD to add a new user code. You
must have a Master user code level to be able to add a user code
to the system.
5. At the USER NUMBER:
- prompt, enter a user number and
Refer to the System Setup section of this guide to see if your system
is programmed for Ambush. If so, do NOT program a code for user
number 1 unless you intend to use the Ambush function.
press COMMAND. The displays changes to CODE NO:
.
6. Enter a user code number of 4 digits and press COMMAND. This
is the number they will use each time they arm, disarm, or make
changes to the system.
15
User Menu
Changing User Code Numbers
User Codes continued
Deleting User Code Numbers:
1. Access the User Menu.
2. Press the COMMAND key until USER CODES? displays.
1. Access the User Menu.
3. Press any one of the SELECT keys. The keypad displays ADD
DEL CHG.
2. Press the COMMAND key until USER CODES? displays.
3. Press any one of the SELECT keys. The keypad displays ADD
DEL CHG.
4. Press the SELECT key under CHG to change a user code
number. You must have a Master user code level to be able to
change a user code number.
4. Press the SELECT key under DEL to delete a user code from the
system. You must have a Master user code level to be able to
delete a user code.
5. At the USER NUMBER: - prompt, enter the user number you
want to change (1 to 12) and press COMMAND.
5. At the USER NUMBER: - prompt, enter the user number you
want to delete and press COMMAND. The displays changes to
USER # DELETED.
6. The display changes to CODE NO: * * * * *.. Enter the new 4-
digit user security code and press COMMAND. If the code you
entered is already in use, or is a code used internally by the
system, the keypad displays ALREADY IN USE. You must enter
a different 4-digit user security code.
6. The display then changes back to USER NUMBER: - for you
to delete another user. Press the ARROW key twice to exit the
User Menu.
7. If you are changing a code other than your own, the keypad next
displays MASTER? NO YES. Select NO if you want this user
to have a Standard authority level. Select YES if you want this
user to have a Master authority level.
If Master, disregard item #8.
8. The keypad next displays TEMP CODE NO YES. Select NO if
you want this security code to be permanent. Select YES if you
want this security code to be automatically deleted from the
system in 7 days.
Important: Changing a user's security code does not change their
user number.
16
User Menu
The event display you'll see at the keypad is slightly different for each
event type.
Display Events
User Code Level: Master or Standard.
Using the Display Events Function
Function: Allows you to review up to 16 past events that occurred on
your system from any keypad. Once 16 events are stored, any new
1. Access the User Menu.
event causes the oldest event to be cleared.
2. Press the COMMAND key until DISPLAY EVENTS? displays.
SELECT keys
Press any SELECT key.
When accessed, the Display Events
option displays events recorded
POWER
JONES RESIDENCE
3. The keypad displays the oldest recorded event.
FR I 2 : 51 AM
ARMED
automaticallybythesystemintheorder
of their occurrence. You can view the
events starting from the oldest to the
most recent.
Use the COMMAND key to scroll down through the list of events. Use
the ARROW key to scroll back up through the event displays. If you
press the ARROW key when you first enter the Display Events, the
keypad returns to the Status List.
1
5
9
2
6
0
3
7
4
8
AB
C
D
E
F
G
H
I
J
K
L
MN O
Y Z
PQ R
S TU
V W X
COMMAN
D
While in Display Events, you can use
the COMMAND and ARROW keys to
go forward or backward through the list of recorded events. There are
five event types recorded by the system:
ARROW
COMMAND
Zone Bypass Event Displays
This displays the bypassing of system zones.
Display
Description
Zone Events - Records zone alarms, troubles, and restores to
normal condition.
JONES RESIDENCE
6 BYPS 12
Zone 6 bypassed by user 12. Press the
SELECT key under the zone number to
display the custom zone name
Zone Bypass Events - Records the bypassing of any zone. The
zone number, zone name, and the user number of the person
bypassing the zone is recorded.
programmed into the system.
Bypass Event Types - There are 2 event types:
BYP - Bypass RST - Restore
Arming and Disarming - Records arming and disarming of the
system by user number and the areas armed or disarmed.
Note: You may sometimes see the user as SWG. This is short for the
Swinger Bypass feature that allows the system to automatically
bypass a zone that faults more than 3 times while the system is
armed. Your system may or may not have this feature.
User Code Changes - Records addition, deletion, and change of
user codes. Also notes user number of person making the change.
System Monitors - Records any loss of AC power or low battery
conditions on the system.
User Menu
Zone Event Displays
This section displays alarms, troubles, and other events that could
occur on your system's protection zones.
Arming and Disarming Event Displays
This displays any arming or disarming of system areas.
Display
Description
Display
Description
JONES RESIDENCE
All areas of the system were armed by
user number 6.
JONES RESIDENCE
2 BURG ALR
A burglary alarm occurred on zone 2.
Press the SELECT key under the zone
number to display the custom zone name
programmed into the system.
ARM ALL
6
Arming Event Types - There are 2 event type you may see here:
ARM - An authorized user armed the system
DIS - An authorized user disarmed the system
Zone Type - There are 7 possible zone types you may see here.
FIRE - Fire PANC - Panic BURG - Burglary
EMRG - Emergency SUPV - Supervisory
AUX1 - Auxiliary 1 AUX 2 - Auxiliary 2
Area Descriptions - There are 3 area names you may see here:
ALL - All areas in the system were armed or disarmed.
PERIM - The Perimeter only was armed or disarmed.
Event Types - There are 3 event type you may see here:
ALR - Alarm TBL - Trouble RST - Restore
SLEEP - The Perimeter and Interior areas in a Home/Away system
were armed or disarmed.
User Numbers - There are 12 user numbers avaiable in your system.
Each code has a user number (1 to 12) that is used by the system to
identify the person using it. A user number of 0 (zero) is an arming or
disarming that did not require a user code; for example: arming with
a mechanical keyswitch.
18
User Menu
User Code Change Event Displays
User Checkin Event Displays
This shows when a user selected the pager CHECKIN feature from
This displays any addition, deletion, or change to a user code.
the User Menu. See page 11 for more information.
Display
Description
Display
Description
JONES RESIDENCE
9 ADD 12
User 9 added user 12 to the system.
JONES RESIDENCE
CHECKIN 11
User 11 selected the CHECKIN feature
in the system's User Menu.
Code Event Types - There are 3 event type you may see here:
ADD - User added DEL - User deleted
Request for Service
User Code Level: Master or Standard.
CHG - User code or authority level has been changed
The user number added, deleted, or changed is on the left. The user
number of the person making the change is on the right.
Function: Allows you to send a Request for Service request to the
central station when there is a problem on your system.
After the Display Events function in the keypad's User Menu, you'll
see the SERVICE REQUEST? display if it has been programmed for
your system. If this feature has been programmed, and you would like
to send a Request for Service report to the central station, press any
top row SELECT key while SERVICE REQUEST? is displayed. After
the Request for Service report has been sent, the keypad displays
REQUEST MADE for about four seconds. A service representative
willthencallyouandarrangeforaservicetechniciantobedispatched.
System Monitor Event Displays
This displays any loss of the system's AC power or battery.
Display
Description
JONES RESIDENCE
POWER TROUBLE
An AC failure occurred on the system.
Press the right Select key for the time.
System Monitor Event Types - There are 2 event types:
TROUBLE RESTORE
It there is a problem with the telephone line connected to the system,
you must contact our service department directly for assistance.
System Monitor Event Names - There are 2 system monitors:
POWER - Problem with the AC power to the panel
BATTERY - Problem with a low battery. This could be due to the
battery exceeding its life expectancy. Call the service department
whenever you see a BATTERY TROUBLE display.
User Menu
19
System Setup
Security Command keypads
We've provided this System Setup section to allow you to track the
current and future status of the programmable options on your
Security Command system. If you make changes to the system, you
should update the information contained on these pages.
Address
Locations
1
2
3
4
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
Your system is monitored by a central station.
❏ Yes
C/S Name:
Address:
❏ No
_____________________________________
_____________________________________
_____________________________________
Outputs
Your system has 4 outputs that are used to control various functions
within the building or around its perimeter. Below is a list of these
outputs and the devices they control.
City/State:
Emergency Phone:_____________________________________
Service Phone: _____________________________________
Output #
What it controls
1
2
3
4
_____________________________________________
_____________________________________________
_____________________________________________
_____________________________________________
Service Manager: _____________________________________
Your system sends Opening and Closing reports.
❏ Yes
❏ No
Your system sends Zone Bypass reports.
❏ Yes
❏ No
Enter the Output number above when using the Outputs On Off User
Menu option to manually toggle the outputs.
Your system sends Ambush reports.
❏ Yes
❏ No
20
System Setup
User Codes
Your system provides you with twelve user codes you can program
for individual users. As you add new users or change current user's
codes, you can keep track of their name, user number, and authority
level here in this section.
Area Names
List your system's area names and numbers below:
Area
Name
Area
Name
1 _______________________ 3______________________
2 _______________________ 4 ______________________
User
User Name
Level
1
2
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Master - Standard
Service Department Phone: ______________________
Emergency Phone: _____________________________
3
4
5
CentralStationPhone: ____________________________
6
Fold
7
Pager Direct™
8
9
10
11
12
Pager Direct™ User's Guide
Pager Direct uses the reporting capability of your security system to
dial your pager number and send reports in much the same way as
someone sending you a pager message would do. You can receive
reports of alarms, troubles, or armings and disarmings of the system
and know at a glance the status of your system.
Security Command Numeric Paging
Cut along dotted lines
21
System Setup
Numeric Pager Display
00128–301234
Account
Number
Message
I D
Always
Zero
Zone, Area, or
User Number
Account Number
This number has been programmed into your Security Command system
as an identifier. Whenever the system sends a message to your pager, it
will always send the account number first to identify itself.
Message ID
This is always a single digit, 1 to 6, that describes the message sent.
1 = Zone Alarm
3 = Area(s) Arming
2 = Zone Trouble 4 = Area(s) Disarming 6 = User Checkin
Zone, Area, or User Number
If this message is for a zone, the 1 to 2 digit zone number is displayed.
If this message is for areas that are being armed or disarmed, the area
numbers are shown in sequential order. Example: 1 2 4.
Security Command Numeric Paging
22
System Setup
Notes:
23
Digital Monitoring Products
2841 E. Industrial Drive Springfield, MO 65802-6310 800-641-4282
LT-0226 (4/99)
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