Cradlepoint Network Router CTR35 User Manual

FRONT  
Z-Fold Format / Double Sided  
BACK  
SETTING UP THE ROUTER  
CONNECTING YOUR COMPUTER  
FINDING  
YOUR  
QUICK START GUIDE  
After you connect your  
WINDOWS 7  
WINDOWS VISTA  
MAC OSX  
1) Plug the power supply into an electrical outlet.  
PASSWORD  
CTR35  
1) Click START  
modem to the router, you’re  
now ready to connect to the  
CradlePoint CTR35 WiFi.  
2) Hover over CONNECT TO  
|
Your unique default password  
is shown on the product label  
on the bottom of your router.  
It is the last eight characters  
of the MAC Address.  
Connect the power supply to the CTR35 and turn on “ ”.  
2)  
3)  
CTR35-xxx  
3) Click WIRELESS NETWORK  
CONNECTION  
You’ll see a list of available  
wireless networks  
802.11n antennas provide up  
to 350 feet of range from the  
CradlePoint router to your  
connected computers or  
WiFi-enabled devices.  
Connect a modem: USB Wireless Broadband Data Modem  
with Active Subscription, or a Cable, DSL, Satellite, T1, or T3  
Ethernet Modem.  
RESET  
4) Click CTR35-xxx  
You will be asked for this  
password when you connect a  
new device to the WiFi network  
or log into the administration  
pages.  
CTR35-xxx  
5) Enter Default Password  
6) Click CONNECT  
CTR35-xxx  
NOTE: If you are asked for an “8-digit PIN”,  
see note on page 3.  
ETHERNET CONNECTION  
Find your operating system  
and follow the connection  
steps.  
COMPUTERS  
What’s In The Box  
or LOCAL DEVICES  
( LAN )  
default  
The default password provides  
WiFi security out-of-the-box.  
WINDOWS XP  
1) Click START  
1) Open your wireless connection list  
by clicking the AIRPORT wireless  
icon on your menu bar  
1) Click the NETWORK  
CONNECTION icon  
in the lower right hand  
corner taskbar.  
Model: CTR35  
Part No.: CTR35  
H/W ver.: 1.0  
2) Hover over CONNECT TO  
CABLE/DSL  
MODEM  
( WAN )  
CTR35-xxx  
3G/4G  
MODEM SLOT  
(USB)  
Find your 8 character default  
password on the bottom of  
your router.  
Default Password : 4406b5e5  
3) Click WIRELESS NETWORK  
CONNECTION  
OFF/ON  
POWER (12VDC)  
MAC Address : 00304406b5e5  
FCC ID: UXX-CTR35  
IC: 6921A-CTR35  
You’ll see a list of available wireless  
networks  
Serial #: MM090169301008  
You’ll see a list of available  
wireless networks  
You’ll see a list of available  
wireless networks  
SSID: CTR35-5e5  
MFG DATE: September 2010  
RoHS  
Made in Taiwan  
12V  
1.5A  
with some  
n
features  
2) Click on the CTR35-xxx  
3) Enter Default Password  
4) Click CTR35-xxx  
NOTE: If you are asked for an  
8-digit PIN”, click CONNECT  
USING A SECURITY KEY and  
enter your eight character  
default password found on  
the bottom of your router.  
2) Click CTR35-xxx  
3) Click CONNECT  
4) Enter Default Password  
5) Click OK  
find this label on the bottom of your router  
5) Enter Default Password  
6) Click CONNECT  
Wireless N Portable Router  
AC Power Supply  
Quick Start Guide  
For additional information, visit: www.cradlepoint.com/ctr35  
© 2011 CradlePoint, Inc. All rights reserved. CradlePoint is not responsible for omissions or errors in typography or photography. CradlePoint, WiPipe™,  
and the WiPipe logo are trademarks of CradlePoint, Inc. in the US and other countries. Other trademarks are property of their respective owners.  
for more information, visit:  
P O R T S  
/
S W I T C H E S  
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170538-003-revB  
FEDERAL COMMUNICATION COMMISSION STATEMENT  
MODEM SUPPORT & UPDATES (FIRMWARE)  
SPECIAL FEATURES of the CTR35  
USING THE FIRST TIME SETUP WIZARD  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions provided by CradlePoint, may cause harmful interference to radio  
communications. This device must accept any interference received, including interference that may cause undesired operations. However, there is no  
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by using one or more of the  
following measures:  
The First Time Setup Wizard will help you customize the name of your wireless network, change passwords to  
something you choose, and establish an optimal WiFi security mode. The CTR35 comes with a unique password  
creating built-in WiFi Security, which prevents unauthorized users from connecting to your WiFi network.  
GUEST WiFi NETWORK  
CradlePoint regularly makes new modem support and performance enhancements  
available for our products in a software package called “firmware”. Updating firmware  
ensures your Wireless N Portable Router is ready for today and tomorrow’s technology.  
Your router can broadcast two WiFi networks: one private and one public. Guests on the public network have full,  
secure access to the internet - but are restricted from accessing the router administration or connected devices  
on the private network.  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
1) Open a browser window and type “cp” or “192.168.0.1” in the address bar. Press ENTER/RETURN.  
2) When prompted for your password, type the eight character Default Password found on product label.  
3) When you log-in for the first time, you will be automatically directed to the FIRST TIME SETUP WIZARD.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio or television technician for help.  
Changes or modifications not expressly approved by CradlePoint, Inc. could void the user’s authority to operate the product.  
To Update Your Firmware, Follow The Steps Below:  
Enable the Guest Network in Step 2 of the First Time Setup Wizard.  
It will appear as “Public-xxx” in your available networks list.  
1)  
2)  
3)  
Connect your computer to the CTR35 via its WiFi network broadcast or an Ethernet cable. (see pages 3 & 4)  
RADIO FREQUENCY INTERFERENCE REQUIREMENT - CANADA  
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
Open a browser window and type “192.168.0.1” in the address bar. Press ENTER/RETURN.  
4) STEP 1/4: If you choose, you can change the routers ADMINISTRATOR PASSWORD.  
Then, select your TIME ZONE. Click NEXT.  
WiFi as WAN  
WARRANTY INFORMATION  
CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original purchaser (or the first purchaser in the case of  
resale by an authorized distributor) for a period of one (1) year from the date of shipment. This warranty is limited to a repair or replacement of the  
product, at CradlePoint’s discretion. CradlePoint does not warrant that the operation of the device will meet your requirements or be error free. Within  
thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser may return the product to  
the point of purchase for a full refund of the purchase price. If the purchaser wishes to upgrade or convert to another CradlePoint, Inc. product within  
the thirty (30) day period, purchaser may return the product and apply the full purchase price toward the purchase of another CradlePoint product. Any  
other return will be subject to CradlePoint, Inc.’s existing return policy.  
Enter your password to login. Your unique password is either the administrator password you  
set earlier or the default password found on the bottom label of the CTR35.  
Public WiFi networks aren’t very secure, but are generally free. The CTR35 can receive a WiFi signal and use it  
to create internet access, allowing you to securely connect up to 16 devices using the CTR35’s security features.  
5) STEP 2/4: CradlePoint recommends you customize your WiFi Network Name. Type in your personalized  
Wireless Network Name here. You can also enable the Guest Network feature (see description on page 7).  
4)  
5)  
Select SYSTEM SETTINGS on the top navigation bar, then SYSTEM SOFTWARE in the drop down menu.  
Enable this feature by logging in to your router (see steps 1 & 2 on page 5) and switching to “Advanced Mode”  
by clicking on “Basic Mode” box in the upper left corner of the Administration Interface. Then select INTERNET  
on the top navigation bar and then WiFi as WAN Settings in the dropdown menu. Click ENABLED, then  
REFRESH under Site Survey (wait a moment while the device scans). Select the WiFi network you’d like  
to use as your Internet Connection and click IMPORT.  
Choose the WIFI SECURITY MODE that best fits your needs: POOR for WEP, GOOD for WPA/WPA2  
and BEST for WPA2 Only. ( Make sure your PC or other devices support the mode you choose ).  
Find the FIRMWARE UPGRADE section. This will display the current firmware version that is installed  
and indicate if updated firmware is available.  
SAFETY AND HAZARDS  
Due to the nature of wireless communications, data transmission and reception is not guaranteed and may be delayed, corrupted (i.e., contain errors),  
or lost. The device is not intended for and should not be used in any critical applications where failure to transmit or receive data properly could result  
in property damage, loss or personal injury of any kind (including death). CradlePoint expressly disclaims liability for damages of any kind resulting from:  
(a) delays, errors, or losses of any data transmitted or received using the device; or (b) any failure of the device to transmit or receive such data.  
Choose a personalized WIRELESS SECURITY PASSWORD. This password will be used to reconnect  
your devices to the router once the security settings have been saved. Click NEXT.  
6)  
Click AUTOMATIC (Internet) if new firmware is available. The router will download and install the  
firmware and automatically reboot itself. A status monitor will appear and indicate when this process is  
complete. This process may take several minutes depending on your internet connection speed.  
6) STEP 3/4: If necessary, select your 4G WiMAX Realm. If you have a 3G or LTE modem, no selection  
RESET  
LIMITATIONS OF LIABILITY  
is necessary. Click NEXT.  
THE REMEDIES PROVIDED HEREIN ARE YOUR SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL CRADLEPOINT INC. BE LIABLE FOR ANY LOST  
PROFITS, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY  
OTHER LEGAL THEORY.  
To restore the router to its factory settings, press and hold the RESET button on the side of the router for ten  
seconds. Reset returns the login to the DEFAULT PASSWORD found on the bottom of your router. This is  
useful if you have changed your WiFi security settings and can no longer access the internet.  
7) If your router does not have an active internet connection (ie: modem not working on older firmware) you  
will need to download the latest firmware from cradlepoint.com/ctr35 to your desktop, and then use the  
MANUAL FIRMWARE UPLOAD option.  
7) STEP 4/4: Review the details and record your wireless network name, administrative and wireless  
password. Click APPLY to save the settings to your router.  
PRIVACY  
CradlePoint may collect general data pertaining to the use of CradlePoint products via the Internet including, by way of example, IP address, device ID,  
NOTE: If you are currently using the CTR35 WiFi network, reconnect your devices to the network using  
the new wireless network name and security password.  
Visit www.cradlepoint.com/modems to see if your modem is supported.  
For additional information, visit:  
www.cradlepoint.com/knowledgebase  
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