LIMITEDWARRANTY
TEL-FLASHTELEPHONES
If this telephone was purchased by you new in the
U.S. or Puerto Rico, CORTELCO warrants the tele-
phone against defects in material and workmanship
for a period of five (5) years from the date of original
purchase. This warranty is in lieu of all other express
warranties. During the warranty period, CORTELCO
agrees to repair or, at its option, replace the defective
telephone, or any part of it without charge for parts or
labor. This is your exclusive remedy. This warranty
does not cover damage resulting from accident, mis-
use, abuse, improper installation or operation, lack of
reasonable care, the affixing of any attachment not
provided by CORTELCO with the telephone and loss
of parts. The warranty is voided in the event any
unauthorized person alters or repairs the telephone.
OWNER’S
INSTRUCTIONMANUAL
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Tel-Flash
Tel-Flash/MessageWaiting
Tone Dialing
RingerVolumeControl
Hearing-Aid Compatible
THANK YOU FOR PURCHASING
THIS TELEPHONE
Telephone companies use different types of equip-
ment and offer various types of services to
customers. CORTELCO does not warrant that this
telephone is compatible with the type of equip-
ment of any particular phone company or the
services provided by it.
We want you to know all about your new
telephone, how to install it, the features it
provides, and the services you can expect
from its use. We have included this informa-
tioninyourOwner’sInstructionManual.
CORTELCODISCLAIMSANYIMPLIEDWARRANTY,
INCLUDINGTHEWARRANTYOFMERCHANTABILITY
AND THE WARRANTY OF FITNESS FOR A
PARTICULARPURPOSE,CORTELCOASSUMESNO
RESPONSIBILITYFORANYSPECIAL,INCIDENTALOR
CONSEQUENTIALDAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS,ANDYOU MAY HAVEOTHERRIGHTSWHICH
VARYFROMSTATETOSTATE. SOMESTATESDO
NOT ALLOW THE EXCLUSION OR LIMITATION OF
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGESORLIMITATIONSONHOWLONGANIM-
PLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONANDLIMITATIONMAYNOTAPPLYTO
YOU.
PLEASE READ BEFORE INSTALLING
AND USING YOUR NEW TELEPHONE.
BEFORE USING YOURTELEPHONE
ThistelephoneincludesaHandsetwithReceiverVolumeControl
thatcomplieswithFCCPart68requirementsmandatedbythe
HearingAidCompatibilityActof1988.
If failure occurs and your telephone is in warranty,
serviceshallbeprovidedbyreturningthetelephoneto
CORTELCO - Repair Center, 1703 Sawyer Road,
Corinth, Mississippi 38834, shipping prepaid.
The telephone will be repaired or replaced if examina-
tion by us determines the telephone to be defective.
Telephones that receive damage as a result of ship-
ping will require you to file a claim with the carrier.
TheVolumeControlisasmallrotaryknobthatprotrudesfromthe
inside of the Handset handle. The rotary knob may be
conveniently operated with the thumb, index, or middle finger
whileholdingthehandset.
TEL-FLASH™
TELEPHONES
RotatingtheknobtowardtheReceiver(upper)endoftheHandset
will increase the loudness from the Receiver.
Rotating the knob toward the Microphone (lower) end of the
HandsetwilldecreasetheloudnessfromtheReceiver.
51-250-450
Issue7
TheVolumeControlwillnotdisabletheReceiver.Theminimum
loudness setting of the Volume control will usually produce a
comfortable listening level for persons with no hearing
impairment.
REPAIROFYOURTELEPHONE
DO NOT ATTEMPT TO REPAIR THE TELEPHONE YOUR-
SELF. Telephones manufactured by CORTELCO must be
returned to us for repair.
You can return your telephone to CORTELCO for repair
or replacement in accordance with our LIMITED WARRANTY.
DATE-OF-PURCHASE CORTELCO warrants telephones
against defects in material and workmanship in accordance
with our LIMITED WARRANTY. If your telephone is returned
for repair, include a copy of your sales receipt containing the
date-of-purchase. DO NOT INCLUDE THE ORIGINAL SALES
RECEIPT.
Model2500TEL-FLASHTelephone(OrderingCode2500**-VBA-20F)
WithOptionalMessageWaitingLamp(OrderingCode2500**-VBA-27F)
Model2554TEL-FLASHTelephone(OrderingCode2554**-VBA-20F)
WithOptionalMessageWaitingLamp(OrderingCode2554**-VBA-27F)
USINGYOURTELEPHONE
FEATURESOFYOURTELEPHONE
If date-of-purchase is not included, the factory date
printed on the label on the bottom of your telephone will be
used as the date-of-purchase. The factory date allows six
months for distribution and sale of the telephone.
MAKINGANDANSWERINGCALLS
The TEL-FLASH telephone is designed for use with modern PABXs,
hybridcommunicationsystems,andcentralofficesprovidingcustom
callingfeatures.
Liftthehandsettoreceivedialtoneformakingacallortoanswer
anincomingcall.Youcanendacallbyplacingthehandseton-
hook.
If you return your telephone for repair, the warranty
period is not extended. The original date-of-purchase
continues to apply to your warranty.
HANDSET The handset receiver is compatible with magnetically-
coupledhearingaids.
SENDINGAFLASH
PUSH-BUTTONDIAL Thepush-buttondialisusedtodialnumbersusing
TONEdialing.Youmusthavetoneserviceforyourtelephonecompany
tousethistelephone.
OUT-OF-WARRANTY REPAIR We will repair this telephone
for a nominal fee after the LIMITED WARRANTY has expired
if you send it to us in a complete and undamaged condition.
The repaired telephone will be shipped to you C.O.D., freight
collect.
Use The Flash Button For Features Access.
Use The Hookswitch Plunger For Positive Disconnect.
To signal your telephone system during a call, press the
FLASH button. The results of a flash signal depend on the
services you have available from the telephone company.
For example, if you have "second-call waiting" provided by
your central office, operating the FLASH button puts the first
call on hold and connects you to the waiting call.
RINGERVOLUMECONTROL Theringervolumecontrolisusedtoset
ringingforhighvolume, lowvolume, orsilenceringing. Iftheswitchis
settosilenceringing,youwillnotheartheringerwhensomeonecalls
you.
FOREIGN ATTACHMENTS Remove all attached devices,
such as adapter plugs or long cords, from your telephone
before returning for repair. We do not assume responsibility
for repair or return of attachments. Check our LIMITED
WARRANTY.
TEL-FLASH The convenient FLASH button is used, rather than the
hookswitch, to access PBX features such as transfer, hold, and
conference.
RefertotheuserinstructionsincludedwithyourPABX.When
a "hookswitch flash" is indicated, use the FLASH button. Do
NOT use the hookswitch as this will disconnect you.
RETURN-FOR-REPAIR PACKAGING If you are returning a
telephone to us for repair, package it carefully, preferably in
the original carton. Be sure to include your return address, a
copy of the sales receipt showing date-of-purchase, and a
note describing the problem you have with your telephone.
Shipping must be prepaid. If the telephone is in warranty, it will
be repaired or replaced, at our option, at no cost to you, and
it will be returned shipping prepaid.
MESSAGEWAITINGLAMP Theoptionalmessagewaitinglampisused
inPABXapplicationstoindicatethatthestationusershouldcontactthe
message center. The lamp operates with 90 VDC supplied by the
connectedequipment.
To disconnect after transferring or completing a call, simply
hang up your handset. If you want to make another call
without hanging up, press and release the hookswitch
plunger;waitfordialtone;anddialthenumber. Operatingthe
hookswitch plunger will disconnect you for a minimum of 1.2
seconds. Remember that a new dial tone will be slightly
delayed when you use this procedure.
MAINTENANCEINFORMATION
Ship telephones (shipping prepaid) to:
Treatyourtelephonewithcarefortrouble-freeperformance.Avoid
droppingthehandset.Carefullyplacethehandseton-hookafteruse.
ANSWERINGAMESSAGEWAITINGSIGNAL
CORTELCOREPAIRCENTER
1703 SAWYER ROAD
CORINTH, MS 38834
Clean your telephone with a damp cloth. Stains may be removed
with a mild soap. Do not use liquid or aerosol detergents or cleaning
agents.
You will be signaled by a flashing message waiting
lamp when you have a message waiting. Operation of the
message center will, of course, depend on your telephone
system. Usually, you can dial the number for the message
center, retrieve your message, and the message center
attendant will turn off the message waiting lamp on your
telephone.
INSTALLINGYOUR TELEPHONE
INSTALLINGYOUR TELEPHONE
INSTALLINGYOUR TELEPHONE
MESSAGEWAITINGLAMPWIRING
DESKINSTALLATION
MODULARJACKS
MESSAGE WAITING LAMP
CONDUCTOR CHANGES FOR
ALTERNATE BK/YL PAIR
Wiringinsidethetelephoneon
the networks PBA can be
To install the Model 2500 desk
telephone, use the long modular
line cord supplied with your
telephone.Plugoneendoftheline
cordintotheconnectorontheback
ofyourtelephoneandtheopposite
endintothemodularwalljack.Your
telephone is ready to use.
Toinstallyourtelephone,youmusthaveamodularwalljack
atthedesiredlocation,ora4-prongjackthatcanbemodifiedwith
a4-prongadapter.Ifyourtelephonelinedoesnothaveamodular
wall jack, or a jack that can be modified, you must have one
installed.
changed to connect the
2500
FROM
2554
FROM
messagewaitinglampacross
thealternateBK/YLpair. (See
Table.) In this configuration
the message waiting lamp is
controlled on and off by the
connectedequipment.
TO
TO
F
G
E1
L1
G
*GF2
(dial)
E1
L1
* Remove Dial PBA Strapping
Plug.
DANGER: To reduce the risk of electrical shock
and personal injury, observe the following when
installing station wiring:
Todisconnectyourtelephone, pressthespringclipontheline
cordplugandpullout.
The telephone is shipped from the factory with the
message waiting lamp circuit connected across the Tip
andRing(RD/GN)pair. Inthisconfigurationthemessage
waiting lamp is off when the handset is off-hook.
WALLINSTALLATION
1. Never install telephone wiring during a
lightning storm.
2. Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
To install a modular wall telephone,
refer to the diagram to the right.
TELEPHONESERVICEPROBLEMS
•
Fit the plug (1) on the back of the
telephoneintothejack(2).
3. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying
telephone lines.
If you have any problems with your telephone service,
determineiftheproblemiswithyourtelephoneorthetelephone
companylines.BEFORECALLINGTHETELEPHONECOMPANY,
be aware that they may charge you for a service call if the
problemiscausedbyyourtelephone.
•
Align slotted holes (3) on the
back of the telephone over the
mounting studs(4).
•
Gently pull down on the tele-
phoneuntilitlocksinplace.
NODIALTONE
NUMBER CARD
•
Unplug your telephone from the wall jack. Plug a
substitute telephone that is known to work properly into
thesamewalljack.
Various types of modular
wall jacks are shown to the
right. The USOC RJ11C
modularwalljackisfordesk
telephones and the USOC
RJ11Wmodularwalljackis
formodularwalltelephones.
Writeortypecorrecttelephonenumberon
numbercardandfitintonumbercardslot
inthetelephonefaceplate.Insertoneend
of the clear plastic retainer in one end of
theslotand,holdingtheretainerasshown
atright,bendtheoppositeenddowninto
the slot and let it snap into place. To
removetheretainer,insertastraightened
paperclipintothesmallslotintheretainer
and pry outward.
•
•
If the problem persists when using the substitute
telephone, notifythetelephonecompany.
If the substitute telephone works properly, you must
have your telephone repaired before reconnecting it to
the wall jack.
TheUSOCRJ11Wmodular
DIALTONE BUTNO RINGING
RJ11C
wall jack must be in the
RJ11W
•
Check that the RINGER VOLUME CONTROL is not set
toOFF.
Set the RINGER VOLUME CONTROL to HIGH and
have someone on another line call you. Before
answering the call, set the RINGER VOLUME
CONTROLtothedesiredvolume.
CHECKFORDIALTONE
correct mounting position
beforemountingamodular
wall telephone. Check to
makesureitisintheposition
shown.
•
Lift the handset and listen for dial tone.
• When you hear dial tone, your telephone is ready to use.
• If you do not hear dial tone, refer to the Telephone
ServiceProblemspart ofyourmanual.
Various types of 4-prong
wall jacks are shown to the
right along with a 4-prong
SETTHERINGERVOLUME
adapter. The 4-prong
adapter plugs into the wall
jack for modular wall jack
service.
Iftheringercontrolissettoofftosilenceringing,youcannothear
the ringer when someone calls you. Move the control toward
LOUDtoincreasevolume.
AW90-59
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