Beko Refrigerator SN 142030 User Manual

SN 142030  
Refrigerator  
 
CONTENTS  
1 Your refrigerator  
4 4 Preparation  
12  
13  
2 Important Safety Warnings 5 5 Using your refrigerator  
Intended use .....................................5 Thermostat setting button................13  
General safety ..................................5 Defrost ............................................13  
For products with a water dispenser;.7 Rotary storage container .................14  
Child safety........................................7 Freezing fresh food..........................15  
Compliance with the AEEE Regulation Recommendations for preservation of  
and Disposing of the Waste Product..7 frozen food......................................15  
Package information..........................8 Placing the food ..............................16  
HCA warning.....................................8 Deep-freeze information ..................16  
Things to be done for energy saving..8  
6 Maintenance and cleaning 17  
3 Installation  
9
Protection of plastic surfaces ..........17  
Points to be paid attention to when the  
relocation of the refrigerator...............9  
Before you start the refrigerator,.........9  
Electrical connection..........................9  
Changing the illumination lamp .......10  
Door Open Warning.........................10  
Disposing of the packaging .............10  
Disposing of your old refrigerator .....10  
Placing and Installation ....................10  
7 Troubleshooting  
18  
22  
8 Beko Customer Care  
3
EN  
 
1 Your refrigerator  
1
*
14  
13  
3
4
*
5
*
*
12  
11  
6
8
10  
9
1. Indicator panel  
8. Bottle shelf  
2. Butter & Cheese sections  
3. Egg tray  
9. Adjustable front feet  
10.Chiller  
4. Adjustable door shelves  
5. Sliding storage boxes  
6. Bottle shelves  
11.Chiller cover and glass  
12.Movable shelves  
13.Wine cellar  
*OPTIONAL  
7. Shelter wire  
14.Fan  
C Figures that take place in this instruction manual are schematic and may not  
correspond exactly with your product. If the subject parts are not included in the  
product you have purchased, then it is valid for other models.  
4
EN  
 
2 Important Safety Warnings  
Pleasereviewthefollowinginformation. For products with a freezer  
compartment; Do not put bottled and  
Failure to observe this information may  
cause injuries or material damage.  
Otherwise, all warranty and reliability  
commitments will become invalid.  
The service life of your product is 10  
years. During this period, original spare  
parts will be available to operate the  
product properly.  
canned liquid beverages in the freezer  
compartment. Otherwise, these may  
burst.  
Do not touch frozen food by hand;  
they may stick to your hand.  
Unplug your refrigerator before  
cleaning or defrosting.  
Intended use  
Vapor and vaporized cleaning  
materials should never be used in  
cleaning and defrosting processes of  
your refrigerator. In such cases, the  
vapor may get in contact with the  
electrical parts and cause short circuit  
or electric shock.  
This product is intended to be used  
indoors and in closed areas such as  
homes;  
in closed working environments such  
as stores and offices;  
in closed accommodation areas such  
Never use the parts on your  
refrigerator such as the door as a  
means of support or step.  
as farm houses, hotels, pensions.  
It should not be used outdoors.  
Do not use electrical devices inside  
the refrigerator.  
General safety  
Do not damage the parts, where  
the refrigerant is circulating, with  
drilling or cutting tools. The refrigerant  
that might blow out when the gas  
channels of the evaporator, pipe  
extensions or surface coatings are  
punctured causes skin irritations and  
eye injuries.  
When you want to dispose/scrap  
the product, we recommend you  
to consult the authorized service in  
order to learn the required information  
and authorized bodies.  
Consult your authorized service for  
all your questions and problems  
related to the refrigerator. Do not  
intervene or let someone intervene to  
the refrigerator without notifying the  
authorised services.  
Do not cover or block the ventilation  
holes on your refrigerator with any  
material.  
Electrical devices must be repaired  
by only authorised persons. Repairs  
performed by incompetent persons  
create a risk for the user.  
For products with a freezer  
compartment; Do not eat cone ice  
cream and ice cubes immediately  
after you take them out of the freezer  
compartment! (This may cause  
frostbite in your mouth.)  
5
EN  
 
In case of any failure or during  
a maintenance or repair work,  
disconnect your refrigerators mains  
supply by either turning off the  
relevant fuse or unplugging your  
appliance.  
This refrigerator is intended for only  
storing food items. It must not be  
used for any other purpose.  
Label of technical specifications is  
located on the left wall inside the  
refrigerator.  
Do not pull by the cable when pulling  
Never connect your refrigerator to  
electricity-saving systems; they may  
damage the refrigerator.  
off the plug.  
Place the beverage with higher proofs  
tightly closed and vertically.  
If there is a blue light on the  
refrigerator, do not look at the blue  
light with optical tools.  
Never store spray cans containing  
flammable and explosive substances  
in the refrigerator.  
For manually controlled refrigerators,  
wait for at least 5 minutes to start the  
refrigerator after power failure.  
Do not use mechanical devices  
or other means to accelerate the  
defrosting process, other than those  
recommended by the manufacturer.  
This operation manual should be  
handed in to the new owner of the  
product when it is given to others.  
This product is not intended to be  
used by persons with physical,  
sensory or mental disorders or  
unlearned or inexperienced people  
(including children) unless they are  
attended by a person who will be  
responsible for their safety or who will  
instruct them accordingly for use of  
the product  
Avoid causing damage on power  
cable when transporting the  
refrigerator. Bending cable may  
cause fire. Never place heavy objects  
on power cable.  
Do not touch the plug with wet  
hands when plugging the product.  
Do not operate a damaged  
refrigerator. Consult with the service  
agent if you have any concerns.  
Electrical safety of your refrigerator  
shall be guaranteed only if the earth  
system in your house complies with  
standards.  
Exposing the product to rain, snow,  
sun and wind is dangerous with  
respect to electrical safety.  
Contact authorized service when  
there is a power cable damage to  
avoid danger.  
Do not plug the refrigerator if the wall  
outlet is loose.  
Water should not be sprayed on  
inner or outer parts of the product for  
safety purposes.  
Never plug the refrigerator into  
the wall outlet during installation.  
Otherwise, risk of death or serious  
6
EN  
injury may arise.  
 
Do not spray substances containing  
inflammable gases such as propane  
gas near the refrigerator to avoid fire  
and explosion risk.  
For products with a water  
dispenser;  
Pressure of water mains should be  
minimum 1 bar. Pressure of water  
mains should be maximum 8 bars.  
Never place containers filled with  
water on top of the refrigerator; in the  
event of spillages, this may cause  
electric shock or fire.  
Use only potable water.  
Child safety  
Do not overload the refrigerator with  
food. If overloaded, the food items  
may fall down and hurt you and  
damage refrigerator when you open  
the door.  
If the door has a lock, the key should  
be kept away from reach of children.  
Children must be supervised to  
prevent them from tampering with the  
product.  
Never place objects on top of the  
refrigerator; otherwise, these objects  
may fall down when you open or  
close the refrigerator's door.  
Compliance with the AEEE  
Regulation and Disposing of  
the Waste Product  
As they require a precise  
temperature, vaccines, heat-sensitive  
medicine and scientific materials  
and etc. should not be kept in the  
refrigerator.  
This product does not contain harmful  
and forbidden materials described  
in the "Regulation on the Control of  
the Waste Electrical and Electronic  
Equipment" issued by the T.R. Ministry  
of Environment and City Planning.  
Complies with the AEEE Regulation.  
This product has been  
If not to be used for a long time,  
refrigerator should be unplugged. A  
possible problem in power cable may  
cause fire.  
manufactured with high  
The plug's tip should be cleaned  
regularly with a dry cloth; otherwise, it  
may cause fire.  
quality parts and materials  
which can be reused and  
are suitable for recycling.  
Therefore, do not dispose  
the product with normal  
Refrigerator may move if adjustable  
legs are not properly secured on the  
floor. Properly securing adjustable  
legs on the floor can prevent the  
refrigerator to move.  
domestic waste at the end of its service  
life. Take it to a collection point for the  
recycling of electrical and electronic  
equipment. Please consult your local  
authoritiestolearnthenearestcollection  
point. Help protect the environment  
and natural resources by recycling used  
products. For children's safety, cut the  
power cable and break the locking  
mechanism of the door, if any, so that it  
will be non-functional before disposing  
When carrying the refrigerator, do not  
hold it from door handle. Otherwise, it  
may be snapped.  
When you have to place your product  
next to another refrigerator or freezer,  
the distance between devices should  
be at least 8cm. Otherwise, adjacent  
side walls may be humidified.  
of the product.  
7
EN  
 
Package information  
Things to be done for energy  
saving  
Packaging materials of the product  
are manufactured from recyclable Do not leave the doors of your  
materials in accordance with our  
National Environment Regulations. Do  
not dispose of the packaging materials  
together with the domestic or other  
wastes. Take them to the packaging  
material collection points designated  
by the local authorities.  
refrigerator open for a long time.  
Do not put hot food or drinks in your  
refrigerator.  
Do not overload your refrigerator so  
that the air circulation inside of it is not  
prevented.  
Do not install your refrigerator  
under direct sunlight or near heat  
emitting appliances such as ovens,  
dishwashers or radiators. Keep your  
refrigerator at least 30cm away from  
heat emitting sources and at least  
5cm from electrical ovens.  
Do not forget...  
Any recycled substance is an  
indispensable matter for nature and our  
national asset wealth.  
If you want to contribute to the re-  
evaluation of the packaging materials,  
you can consult to your environmentalist  
organizations or the municipalities  
where you are located.  
Pay attention to keep your food in  
closed containers.  
For products with a freezer  
compartment; You can store  
HCA warning  
If your product's cooling system  
contains R600a:  
maximum amount of food items in  
the freezer when you remove the  
shelf or drawer of the freezer. Energy  
consumption value stated for your  
refrigerator has been determined  
by removing freezer shelf or drawer  
and under maximum load. There  
is no harm to use a shelf or drawer  
according to the shapes and size of  
food to be frozen.  
This gas is flammable. Therefore, pay  
attention to not damaging the cooling  
system and piping during usage and  
transportation. In the event of damage,  
keep your product away from potential  
fire sources that can cause the product  
catch a fire and ventilate the room in  
which the unit is placed.  
Ignore this warning if your  
product's cooling system contains  
R134a.  
Type of gas used in the product is  
stated in the type label which is on the  
left wall inside the refrigerator.  
Never throw the product in fire for  
disposal.  
Thawing frozen food in fridge  
compartment will both provide energy  
saving and preserve the food quality.  
8
EN  
 
3 Installation  
BIn case the information which are  
given in the user manual are not  
taken into account, manufacturer will  
not assume any liability for this.  
Points to be paid attention  
to when the relocation of the  
refrigerator  
1. Your refrigerator should be  
unplugged.Before transportation of  
your refrigerator, it should be emptied  
and cleaned.  
3. Connect the plug of the refrigerator  
to the wall socket. When the fridge  
door is opened, fridge internal lamp  
will turn on.  
2. Before it is re-packaged, shelves,  
accessories, crisper, etc. inside your  
refrigerator should be fixed with  
4. When the compressor starts to  
operate, a sound will be heard. The  
liquid and gases sealed within the  
refrigeration system may also give rise  
to noise, even if the compressor is  
not running and this is quite normal.  
adhesive tape and secured against  
impacts. Package should be bound  
with a thick tape or sound ropes  
and the transportation rules on the  
package should be strictly observed.  
5. Front edges of the refrigerator may  
feel warm. This is normal. These  
areas are designed to be warm to  
avoid condensation.  
3. Original packaging and foam  
materials should be kept for future  
transportations or moving.  
Before you start the  
refrigerator,  
Electrical connection  
Connect your product to a grounded  
socket which is being protected by a  
fuse with the appropriate capacity.  
Important:  
Check the following before you start  
to use your refrigerator:  
1. Attach 2 plastic wedges as illustrated  
below. Plastic wedges are intended  
to keep the distance which will ensure  
the air circulation between your  
The connection must be in compliance  
with national regulations.  
The power plug must be easily  
accessible after installation.  
refrigerator and the wall. (The picture  
is drawn up as a representation and it  
is not identical with your product.)  
Electrical safety of your refrigerator  
shall be guaranteed only if the earth  
system in your house complies with  
standards.  
2. Clean the interior of the refrigerator as  
recommended in the “Maintenance  
and cleaning” section.  
9
EN  
 
The voltage stated on the label  
located at left inner side of your  
product should be equal to your  
network voltage.  
Placing and Installation  
A If the entrance door of the room  
where the refrigerator will be installed is  
not wide enough for the refrigerator to  
pass through, then call the authorized  
service to have them remove the doors  
of your refrigerator and pass it sideways  
through the door.  
Extension cables and multi plugs  
must not be used for connection.  
BA damaged power cable must be  
replaced by a qualified electrician.  
1. Install your refrigerator to a place that  
allows ease of use.  
BProduct must not be operated before  
it is repaired! There is the risk of  
electric shock!  
2. Keep your refrigerator away from heat  
sources, humid places and direct  
sunlight.  
Disposing of the packaging  
The packing materials may be  
dangerous for children. Keep the  
packing materials out of the reach  
of children or dispose of them by  
classifying them in accordance with the  
waste instructions stated by your local  
authorities. Do not throw away with  
regular house waste, throw away on  
packaging pick up spots designated by  
the local authorities.  
3. There must be appropriate air  
ventilation around your refrigerator  
in order to achieve an efficient  
operation. If the refrigerator is to be  
placed in a recess in the wall, there  
must be at least 5 cm distance with  
the ceiling and at least 5 cm with the  
wall. Do not place your product on  
the materials such as rug or carpet.  
4. Place your refrigerator on an even  
The packing of your refrigerator is  
produced from recyclable materials.  
floor surface to prevent jolts.  
Changing the illumination  
lamp  
Disposing of your old  
refrigerator  
To change the Bulb/LED used for  
illumination of your refrigerator, call your  
Authorized Service.  
Dispose of your old refrigerator without  
giving any harm to the environment.  
You may consult your authorized  
dealer or waste collection center of  
your municipality about the disposal  
of your refrigerator.  
Door Open Warning  
(This feature is optional)  
An audio warning signal will be given  
when the door of your product is left  
open for at least 1 minute. This warning  
will be muted when the door is closed  
or any of the display buttons (if any) are  
pressed.  
Before disposing of your refrigerator,  
cut out the electric plug and, if there  
are any locks on the door, make them  
inoperable in order to protect children  
against any danger.  
10 EN  
 
Reversing the doors  
Proceed in numerical order .  
(12)  
5
2
3
1
6
4
45¡  
8
7
9
16  
16  
13  
14  
12  
20  
180¡  
21  
15  
18  
17  
19  
11  
10  
11 EN  
 
4 Preparation  
Your refrigerator should be installed at  
least 30 cm away from heat sources  
such as hobs, ovens, central heater  
and stoves and at least 5 cm away  
from electrical ovens and should not  
be located under direct sunlight.  
place your product in the garage  
or an unheated room without the  
concern of causing frozen food to  
get rotten. However, it is likely that  
above mentioned low temperatures  
may cause the freezing of the food in  
the fridge compartment; thus, please  
consume the food items in the fridge  
in a controlled way as needed. When  
ambient temperature goes back  
to normal, you may change button  
setting according to your need.  
Please make sure that the interior  
of your refrigerator is cleaned  
thoroughly.  
If two coolers are to be installed side  
by side, there should be at least 2 cm  
distance between them.  
If the ambient temperature is below  
0°C, the food in fridge compartment  
will freeze. Therefore, we recommend  
not using the fridge compartment  
in such low ambient temperatures.  
You may continue to use the freezer  
compartment as usual.  
When you operate your refrigerator  
for the first time, please observe the  
following instructions during the initial  
six hours.  
Its door should not be opened  
frequently.  
It must be operated empty without  
placing any food in it.  
Do not unplug your refrigerator. If  
a power failure occurs out of your  
control, please see the warnings in  
the “Recommended solutions for the  
problems” section.  
This product has been designed to  
function at ambient temperatures  
up to 43 °C (90 SDgrF). Even if the  
ambient temperature falls to -15  
°C, frozen food in the freezer does  
not thaw thanks to its Advanced  
Electronic Temperature Control  
System. For the first installation, the  
product should NOT be placed under  
low ambient temperatures. This is  
because the freezer cannot go down  
to standard operation temperature.  
When reaching continuous operation,  
the product can be moved to  
another place. Thus, later you can  
12 EN  
 
5 Using your refrigerator  
Thermostat setting button  
Defrost  
The interior temperature of your  
refrigerator changes for the following  
reasons;  
A) Fridge compartment  
Fridge compartment performs full-  
automatic defrosting. Water drops and  
a frosting up to 7-8 mm can occur  
on the inner rear wall of the fridge  
compartment while your refrigerator  
cools down. Such formation is normal  
as a result of the cooling system.  
The frost formation is defrosted by  
performing automatic defrosting  
with certain intervals thanks to the  
automatic defrosting system of the rear  
wall. User is not required to scrape the  
frost or remove the water drops.  
Water resulting from the defrosting  
passes from the water collection  
groove and flows into the evaporator  
through the drain pipe and evaporates  
here by itself.  
Seasonal temperatures,  
Frequent opening of the door and  
leaving the door open for long  
periods,  
Food put into the refrigerator  
without cooling down to the room  
temperature,  
The location of the refrigerator in the  
room (e.g. exposing to sunlight).  
You may adjust the varying interior  
temperature due to such reasons  
by using the thermostat. Numbers  
around the thermostat button  
indicates the cooling degrees.  
If the ambient temperature is higher  
than 32°C, turn the thermostat button  
to maximum position.  
Check regularly to see if the drain  
pipe is clogged or not and clear it with  
the stick in the hole when necessary.  
Deep freezer compartment does not  
perform automatic defrosting in order  
to prevent decaying of the frozen food.  
If the ambient temperature is lower  
than 25°C, turn the thermostat button  
to minimum position.  
13 EN  
 
B) Freezer compartment  
Rotary storage container  
Defrosting is very straightforward  
and without mess, thanks to a special  
defrost collection basin.  
Defrost twice a year or when a  
frost layer of around 7 (1/4”) mm  
has formed. To start the defrosting  
procedure, switch off the appliance  
at the socket outlet and pull out the  
mains plug.  
All food should be wrapped in several  
layers of newspaper and stored in a  
cool place (e.g. fridge or larder).  
Containers of warm water may be  
placed carefully in the freezer to speed  
up the defrosting.  
Sliding body shelf can be moved to  
left or right in order to allow you place  
long bottles, jars or boxes to a lower  
shelf (Fig. 1)  
You can reach the food that you have  
placed into the shelf by grabbing and  
turning it from its right edge (Fig.2).  
When you want to load or remove it to  
clean, turn it by 90 degrees, raise it up  
and pull towards yourself (Fig. 3-4).  
Do not use pointed or sharp-edged  
objects, such as knives or forks to  
remove the frost.  
1
Never use hair dryers, electrical  
heaters or other such electrical  
appliances for defrosting.  
Sponge out the defrost water  
collected in the bottom of the freezer  
compartment. After defrosting, dry the  
interior thoroughly.  
2
Insert the plug into the wall socket  
and switch on the electricity supply.  
3
4
14 EN  
 
Freezing fresh food  
Recommendations for  
preservation of frozen food  
It must be preferred to wrap or cover  
the food before placing them in the  
refrigerator.  
Prepacked commercially frozen food  
should be stored in accordance  
with the frozen food manufacturer's  
Hot food must cool down to the  
room temperature before putting  
them in the refrigerator.  
instructions for a  
( 4 star)  
frozen food storage compartment.  
To ensure that the high quality  
achieved by the frozen food  
manufacturer and the food retailer is  
maintained, the following should be  
remembered:  
The foodstuff that you want to freeze  
must be fresh and in good quality.  
Foodstuff must be divided into  
portions according to the familys  
daily or meal based consumption  
needs.  
1. Put packages in the freezer as quickly  
as possible after purchase.  
The foodstuff must be packaged in  
an airtight manner to prevent them  
from drying even if they are going to  
be kept for a short time.  
2. Ensure that contents are labeled and  
dated.  
3. Do not exceed "Use By", "Best  
Before" dates on the packaging.  
Materials to be used for packaging  
must be tear-proof and resistant to  
cold, humidity, odor, oils and acids  
and they must also be airtight.  
Moreover, they must be well closed  
and they must be made from easy-  
to-use materials that are suitable for  
deep freeze usage.  
Defrosting  
The freezer compartment defrosts  
automatically.  
Frozen food must be used  
immediately after they are thawed  
and they should never be re-frozen.  
Please observe the following  
instructions to obtain the best results.  
1. Do not freeze too large quantities  
of food at one time. The quality of  
the food is best preserved when it  
is frozen right through to the core as  
quickly as possible.  
2. Placing warm food into the freezer  
compartment causes the cooling  
system to operate continuously until  
the food is frozen solid.  
3. Take special care not to mix already  
frozen food and fresh food.  
15 EN  
 
Placing the food  
WARNING! A  
Foodstuff must be divided into  
portions according to the familys  
daily or meal based consumption  
needs.  
Various frozen food such  
Freezer compartment  
as meat, fish, ice cream,  
vegetables and etc.  
shelves  
Foodstuff must be packaged in an  
airtight manner to prevent them from  
drying even if they are going to be  
kept for a short time.  
Egg tray  
Egg  
Fridge compartment  
shelves  
Food in pans, covered  
plates and closed containers  
Materials necessary for packaging:  
Cold resistant adhesive tape  
Self adhesive label  
Rubber rings  
Small and packaged food  
or drinks (such as milk, fruit  
juice and beer)  
Fridge compartment  
door shelves  
Pen  
Materials to be used for packaging  
the foodstuff must be tear-proof and  
resistant to cold, humidity, odor, oils  
and acids.  
Foodstuff to be frozen should not be  
allowed to come in contact with the  
previously frozen items to prevent their  
partial thawing.  
Crisper  
Vegetables and fruits  
Delicatessen products  
(cheese, butter, salami  
and etc.)  
Freshzone  
compartment  
Deep-freeze information  
Frozen food must be used immediately  
after they are thawed and they should  
never be re-frozen.  
Food must be frozen as rapidly  
as possible when they are put in a  
refrigerator in order to keep them in  
good quality.  
The TSE norm requires (according to  
certain measurement conditions) the  
refrigerator to freeze at least 4.5 kg of  
foodstuff at 32°C ambient temperature  
to -18°C or lower within 24 hours for  
every 100-liters of freezer volume.  
It is possible to keep the food for  
a long time only at -18°C or lower  
temperatures.  
You can keep the freshness of food  
for many months (at -18°C or lower  
temperatures in the deep freeze).  
16 EN  
 
6 Maintenance and cleaning  
ANever use gasoline, benzene or  
similar substances for cleaning  
purposes.  
ANever use cleaning agents or water  
that contain chlorine to clean the  
outer surfaces and chromium coated  
parts of the product. Chlorine causes  
corrosion on such metal surfaces.  
BWe recommend that you unplug the  
appliance before cleaning.  
Protection of plastic  
surfaces  
BNever use any sharp abrasive  
instrument, soap, household  
cleaner, detergent and wax polish for  
cleaning.  
C Do not put the liquid oils or oil-cooked  
meals in your refrigerator in unsealed  
containers as they damage the  
plastic surfaces of your refrigerator. In  
case of spilling or smearing oil on the  
plastic surfaces, clean and rinse the  
relevant part of the surface at once  
with warm water.  
C Use lukewarm water to clean the  
cabinet of your refrigerator and wipe it  
dry.  
C Use a damp cloth wrung out in  
a solution of one teaspoon of  
bicarbonate of soda to one pint of  
water to clean the interior and wipe it  
dry.  
BMake sure that no water enters the  
lamp housing and other electrical  
items.  
BIf your refrigerator is not going to be  
used for a long period of time, unplug  
the power cable, remove all food,  
clean it and leave the door ajar.  
C Check door seals regularly to ensure  
they are clean and free from food  
particles.  
ATo remove door racks, remove all the  
contents and then simply push the  
door rack upwards from the base.  
17 EN  
 
7 Troubleshooting  
Please review this list before calling the service. It will save your time and money. This  
list includes frequent complaints that are not arising from defective workmanship or  
material usage. Some of the features described here may not exist in your product.  
The refrigerator does not operate.  
The plug is not inserted into the socket correctly. >>>Insert the plug into the  
socket securely.  
The fuse of the socket which your refrigerator is connected to or the main fuse  
have blown out. >>>Check the fuse.  
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL  
CONTROL and FLEXI ZONE).  
Ambient is very cold. >>>Do not install the refrigerator in places where the  
temperature falls below 10 °C.  
Door has been opened frequently. >>>Do not open and close the door of  
refrigerator frequently.  
Ambient is very humid. >>>Do not install your refrigerator into highly humid  
places.  
Food containing liquid is stored in open containers. >>>Do not store food with  
liquid content in open containers.  
Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.  
Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.  
Compressor is not running  
Protective thermic of the compressor will blow out during sudden power  
failures or plug-out plug-ins as the refrigerant pressure in the cooling system  
of the refrigerator has not been balanced yet. The refrigerator will start running  
approximately after 6 minutes. Please call the service if the refrigerator does not  
startup at the end of this period.  
The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting  
refrigerator. Defrosting cycle occurs periodically.  
The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit  
into the socket.  
Temperature settings are not made correctly. >>>Select the suitable temperature  
value.  
There is a power outage. >>>Refrigerator returns to normal operation when the  
power restores.  
The operation noise increases when the refrigerator is running.  
The operating performance of the refrigerator may change due to the changes in  
the ambient temperature. It is normal and not a fault.  
18 EN  
 
The refrigerator is running frequently or for a long time.  
New product may be wider than the previous one. Larger refrigerators operate  
for a longer period of time.  
The room temperature may be high. >>>It is normal that the product operates  
for longer periods in hot ambient.  
The refrigerator might be plugged in recently or might be loaded with food.  
>>>When the refrigerator is plugged in or loaded with food recently, it will take  
longer for it to attain the set temperature. This is normal.  
Large amounts of hot food might be put in the refrigerator recently. >>>Do not  
put hot food into the refrigerator.  
Doors might be opened frequently or left ajar for a long time. >>>The warm air  
that has entered into the refrigerator causes the refrigerator to run for longer  
periods. Do not open the doors frequently.  
Freezer or fridge compartment door might be left ajar. >>>Check if the doors are  
closed completely.  
The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator  
temperature to a warmer degree and wait until the temperature is achieved.  
Door seal of the fridge or freezer may be soiled, worn out, broken or not  
properly seated. >>>Clean or replace the seal. Damaged/broken seal causes  
the refrigerator to run for a longer period of time in order to maintain the current  
temperature.  
Freezer temperature is very low while the fridge temperature is sufficient.  
The freezer temperature is adjusted to a very low value. >>>Adjust the freezer  
temperature to a warmer degree and check.  
Fridge temperature is very low while the freezer temperature is sufficient.  
The fridge temperature is adjusted to a very low value. >>>Adjust the fridge  
temperature to a warmer degree and check.  
Food kept in the fridge compartment drawers is frozen.  
The fridge temperature is adjusted to a very high value. >>>Adjust the fridge  
temperature to a lower value and check.  
19 EN  
 
Temperature in the fridge or freezer is very high.  
The fridge temperature is adjusted to a very high value. >>>Fridge compartment  
temperature setting has an effect on the temperature of the freezer. Change the  
temperatures of the fridge or freezer and wait until the relevant compartments  
attain a sufficient temperature.  
Doors are opened frequently or left ajar for a long time. >>>Do not open the  
doors frequently.  
Door is ajar. >>>Close the door completely.  
The refrigerator is plugged in or loaded with food recently. >>>This is normal.  
When the refrigerator is plugged in or loaded with food recently, it will take longer  
for it to attain the set temperature.  
Large amounts of hot food might be put in the refrigerator recently. >>>Do not  
put hot food into the refrigerator.  
Vibrations or noise.  
The floor is not level or stable. >>> If the refrigerator rocks when moved slowly,  
balance it by adjusting its feet. Also make sure that the floor is strong enough to  
carry the refrigerator, and level.  
The items put onto the refrigerator may cause noise. >>>Remove the items on  
top of the refrigerator.  
There are noises coming from the refrigerator like liquid flowing, spraying, etc.  
Liquid and gas flows occur in accordance with the operating principles of your  
refrigerator. It is normal and not a fault.  
Whistle comes from the refrigerator.  
Fans are used in order to cool the refrigerator. It is normal and not a fault.  
Condensation on the inner walls of refrigerator.  
Hot and humid weather increases icing and condensation. It is normal and not a  
fault.  
Doors are opened frequently or left ajar for a long time. >>>Do not open the  
doors frequently. Close them if they are open.  
Door is ajar. >>>Close the door completely.  
Humidity occurs on the outside of the refrigerator or between the doors.  
There might be humidity in the air; this is quite normal in humid weather. When  
the humidity is less, condensation will disappear.  
20 EN  
 
Bad odour inside the refrigerator.  
No regular cleaning is performed. >>>Clean the inside of the refrigerator regularly  
with a sponge, lukewarm water or carbonate dissolved in water.  
Some containers or package materials may cause the smell. >>>Use a different  
container or different brand packaging material.  
Food is put into the refrigerator in uncovered containers. >>>Keep the food in  
closed containers. Microorganisms spreading out from uncovered containers  
can cause unpleasant odours.  
Remove the foods that have expired best before dates and spoiled from the  
refrigerator.  
The door is not closing.  
Food packages are preventing the door from closing. >>>Replace the packages  
that are obstructing the door.  
The refrigerator is not completely even on the floor. >>>Adjust the feet to  
balance the refrigerator.  
The floor is not level or strong. >>>Make sure that the floor is level and capable  
to carry the refrigerator.  
Crispers are stuck.  
The food is touching the ceiling of the drawer. >>>Rearrange food in the drawer.  
21 EN  
 
8 Beko Customer Care  
Before you call Beko for service or assistance...  
Refer to your User Guide and check the following:  
1.  
2.  
3.  
4.  
Your Appl iance is correctly installed.  
Your Appliance is connected to power.  
You are familiar with its normal mode of operation  
You have read the ‘Recommended solutions for the problems’  
If after checking the points above, the problem still exists, please call our Beko  
Customer Care hotline as listed below:-  
If calling from Australia....  
Beko Customer Care and talk to one of our consultants.  
Toll Free Toll Free 1300AUBEKO  
1300 282 356  
Email:[email protected] * Fax: (07) 55493546  
If calling from New Zealand....  
Beko Customer Care and talk to one of our consultants.  
Toll Free 0800NZBEKO  
0800 69 2356  
Email: [email protected] * Fax: (+617) 55493546  
* If you contact us by Email please provide the following details:  
Your name and Address  
Date of Purchase  
Model Number  
Serial Number  
Complete description of the problem or request  
22 EN  
 
57 3753 0000 / AB  
EN  
 

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